Consumer Banking Governance Analyst
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Job Description
Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.
While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.
Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).
Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.
Overview:
The Consumer Banking Governance Analyst plays a key role in supporting the governance framework for the Consumer and Retail Banking lines of business. This position contributes to the oversight of operational practices, ensuring alignment with regulatory standards and internal risk management expectations. The Governance Analyst helps drive consistency and accuracy in business processes, external communications, and contributes to the development of tools and reporting that inform strategic decision-making.
This position reports to the Consumer Banking Governance Manager and works closely with cross-functional teams to promote operational integrity and a strong control environment across the consumer banking landscape.
Responsibilities:
Review consumer banking transactions and accounts daily to ensure appropriate processing and alignment with bank policies, procedures, and applicable laws and regulations.
Maintain standards, policies, and procedures for external communications, ensuring accuracy, consistency, and alignment with business objectives and regulatory requirements.
Author and maintain governance processes and procedures for consumer digital and retail deposit account monitoring.
Monitor operational processes to identify areas for improvement and risk mitigation, including fraud prevention and model risk monitoring.
Develop, maintain, and present reports and dashboards to stakeholders; analyze trends and execute on findings.
Issue operational communications and alerts as needed to support governance and compliance efforts.
Support ongoing assessment of consumer compliance risk and evaluate the adequacy of internal controls.
Assist with documentation of job aids, operational forms, and resources for frontline support teams.
Perform other duties and projects as assigned in alignment with departmental goals.
Qualifications:
Bachelor’s degree in Business Administration or related field preferred; equivalent work experience will be considered.
Minimum of 3–5 years of operational banking experience with a focus on consumer banking.
High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent oral and written communication skills.
Demonstrated ability to work collaboratively across teams and build effective relationships internally and externally.
Detail-oriented, motivated, and adaptable to changing business priorities and flexible working hours.
Proven ability to thrive in a dynamic, high-volume environment.
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.