Customer Experience Associate: Tue-Sat: 10:00Am-6:30Pm
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Job Description
Job Description
As a Customer Experience Associate at the Express, you will assist customers in finding what they
are looking for and ensure the Express is stocked with the products customers want. You'll know
which products will meet customer's needs and stay up to date on trends. With your knowledge and
helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer
needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
You'll also comply with the alcohol laws of your location and maintain the strictest standards. So
what can you expect as an Class 6 Associate at the Exchange?
Greet every customer with eye contact and smile in your authentic way
Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll
be right with them
Complete transactions accurately and efficiently while engaging customers in appropriate
conversation
Help customers by following the proper procedure for bagging merchandise and moving large or
heavy items
We know that you can work anywhere. However, working at the Exchange is the start of something
great! While you make it easy for our customers, we focus on you and your development! Our
people make us who we are. We want to see you grow, so we put growing together at the forefront
of everything we do. It is our duty to provide you with the tools and resources that you need to
succeed. Joining the Exchange means joining a team that is devoted to you!
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.