Customer Experience Associate

We are hiring on behalf of our client, a dynamic team specializing in face-to-face customer engagement and brand awareness campaigns for nationally recognized clients. This role is ideal for motivated individuals who enjoy working directly with people, creating positive interactions, and delivering an exceptional customer experience in a fast-paced retail environment.

Our client builds brand presence by implementing field marketing programs inside retail locations designed to drive sales, strengthen local brand awareness, and create meaningful customer connections.

The Customer Experience Associate plays a key role in representing our client’s products and services through face-to-face interactions with customers. This individual will focus on creating positive customer experiences, answering questions, identifying needs, and guiding customers through the sales and service process while building long-term brand loyalty.

Job Responsibilities

• Engage customers through face-to-face interactions in a retail setting

• Deliver a high-quality customer experience while supporting sales initiatives

• Educate customers on current products, services, and promotions

• Build and maintain positive relationships with customers

• Accurately input customer data and track daily activity

• Assist with in-store marketing campaigns and promotional events

• Collaborate with team members to achieve customer service and sales goals

• Support training and professional development initiatives

• Complete additional duties as assigned

Benefits

• Paid training and ongoing development

• Travel opportunities

• Professional development workshops

• Performance-based recognition and advancement

• Earning potential of $40,000–$60,000 annually based on performance incentives

Job Requirements

• Student mentality and willingness to learn

• Strong communication and interpersonal skills

• Customer service or sales experience preferred (not required)

• Team-oriented, reliable, and professional attitude

• Comfortable working face-to-face with customers in a retail environment

This is an on-site position and is not remote.

Equal Opportunity Employer

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace where all individuals are valued and respected.

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