Customer Relations Specialist / HVAC

Busby's Heating and Air ConditioningAugusta, Georgia

$15 - $17 / hour

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Job Description

WHO WE ARE

Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.

WHY CHOOSE BUSBY’S

Base - $15-$17/hr based on experience.
Flexible work schedule
Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
Optional vision, dental and supplemental insurance
Employee relief fund
Life Insurance
Retirement 401K
Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
8 paid holidays per year
Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
Bereavement Leave: Worry-free time off when you need it most
Opportunities for advancement
Dave Ramsey’s SmartDollar financial wellness program
Continuing education
Incentive contests
Active in community
Dream team (office) dedicated to your success
Complimentary Sam’s Club membership
Free Comfort Club maintenance membership
Employee events, appreciation days, and more

JOB DUTIES

You’ll answer inbound calls and place outbound calls to convert existing & prospective customers into confirmed service, maintenance, and sales appointments. Our call center is open Monday-Saturday. Our agents work a Monday through Friday, 10AM-7PM schedule that includes rotation of Saturday (8AM-7PM) coverage.

VIDEO – LEARN MORE

Learn what it’s like to work at Busby’s – www.busbys.com/careeers

Compensation: $15.00 - $17.00 per hour

There are many exciting options for a career in HVAC waiting to be explored.

At Busby’s we do a lot more than just work together. This a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. We are known for our caring work culture, next level customer service, excellent benefits and commitment to training & education. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel. You’ll build life-long friendships at Busby’s.

WHAT WE OFFER• Family-oriented safe and modern work environment• Our top performers are among the highest paid in Augusta• Company-wide bonus plan based on achieving annual revenue goals• Medical, vision and dental insurance (company pays 60% of premium)• Life insurance• Employee relief fund• Christmas Club savings Account• Complimentary Sam’s Club membership• Industry-leading, company-paid training• Dave Ramsey’s "Smart Dollar" financial wellness program• Free Comfort Club (maintenance) membership• Industry certifications• Retirement 401K• Holiday pay & immediate accrual of paid time off (PTO)• Optional supplemental insurance programs• Tremendous opportunities for advancement

We’ve been at this since 1945. Check out the thousands of Google 5-star reviews and see our commitment to excellence for yourself (https://bit.ly/BusbysGoogleReviews). If you want to be part of something bigger than just a job – explore our job opportunities below to find exactly what you’re looking for.

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