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Customer Rep WFH Entry Level

Globe Life AIL - Lisa RusselBurlington, VT

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
Remote
Benefits
Flexible/Unlimited PTO
Career Development

Job Description

Remote – Work From Home Opportunity

Position: Remote Client Support ManagerLocation: 100% RemoteSchedule: Flexible

Are you looking for a remote career that offers flexibility, collaboration, and the opportunity to grow professionally—all while making a real impact? AO is a dynamic, service-driven organization dedicated to delivering exceptional client support in a fully virtual environment.

As we continue to grow, we’re seeking motivated, detail-oriented professionals who thrive in remote settings and take pride in providing high-quality service. This role allows you to work from home, maintain a flexible schedule, and contribute meaningfully to client satisfaction and long-term success.

Position Overview

(Requirements • Responsibilities • Rewards)

As a Remote Client Support Manager, you’ll play a vital role in ensuring clients receive timely, professional, and personalized support. You’ll use your computer and communication skills to collaborate with a remote team, manage client interactions, and continuously improve the support experience.

This position is ideal for individuals who are organized, proactive, and comfortable working independently while remaining engaged with a virtual team.

Key Responsibilities

  • Manage client support operations remotely, ensuring inquiries are resolved accurately and efficiently

  • Use virtual communication tools to collaborate with team members and address client needs

  • Maintain detailed and accurate records of client interactions and resolutions

  • Identify opportunities for process improvement and contribute ideas to enhance client support systems

  • Build and maintain positive, professional relationships with clients through personalized service

  • Uphold company standards for professionalism, accuracy, and client care in all communications

Qualifications

We’re looking for candidates who demonstrate:

  • Strong computer skills and comfort with virtual communication platforms

  • Excellent communication and interpersonal skills in a remote environment

  • A self-motivated mindset with the ability to work independently

  • Strong organization, follow-through, and attention to detail

  • Prior experience in client support or related fields (preferred but not required)

  • A genuine commitment to delivering exceptional service and building long-term client relationships

Training, onboarding, and mentorship are provided for motivated and coachable individuals.

Benefits & What We Offer

100% Work From HomeEnjoy the flexibility and convenience of a fully remote role—no commute, no geographic limits.

Flexible ScheduleBalance work and personal commitments while meeting clear performance expectations.

Supportive Team EnvironmentJoin a collaborative, success-focused remote team that values communication, accountability, and mutual support.

Professional Growth & DevelopmentAccess ongoing training, mentorship, and development opportunities designed to help you expand your skills and advance your career.

Competitive Performance-Based CompensationEarn compensation tied to performance, contribution, and results.

Meaningful ImpactMake a difference by supporting clients, improving service experiences, and contributing to their success.

Ready to Get Started?

If you’re ready to work from home, grow professionally, and make a meaningful impact through exceptional client support, apply today to join AO as a Remote Client Support Manager.

Build a flexible, rewarding career while helping clients succeed—all from the comfort of your home.

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Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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