landing_page-logo
Sign Up
T logo

Customer Service Associate

Thoroughbred Express Auto WashFort Wayne, IN
Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!

Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.

Key Duties and Responsibilities 

  • Focus on providing a positive customer experience.
  • Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management.
  • Greet customers with a warm smile, review and educate on services, and assist with payment.
  • Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility.
  • Direct the Driver into the entrance to the car wash or guides them onto tracks.
  • Carry out periodic maintenance of equipment used in washing to keep them in proper working order.
  • Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
  • Provide assistance to customers in any area concerning car wash process.
  • Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area.
  • Additional duties as assigned.

Essential Responsibilities:

  • Display courteous, customer service focus, and professional attitude
  • Work while standing over long periods of time (6+ Hours)
  • Lift items of moderate weight (10+ pounds)
  • Maintain work expectations outdoor in all weather conditions
  • Interact ethically with fellow employees and customers
  • Possess valid and current driver's license
  • Excellent written and oral communication skills, as well as interpersonal skills

    • Physical Requirements:

  • Ability to stand and work on feet for long hours in all weather conditions
  • Use of protective equipment such as ear plugs, safety glasses and gloves

    • Additional Benefits: 

    • Quarterly Bonuses • Milestone Bonuses• Competition Bonuses• Unlimited Commissions • Tips• Employee Recognition • Medical, Dental and Vision for Full Time Employees• Paid Time Off + Holiday Pay for Full Time Employees 

    Automate your job search with Sonara.

    Submit 10x as many applications with less effort than one manual application.

    Apply with SonaraApply manually
    pay-wall

    FAQs About Customer Service Associate Jobs at Thoroughbred Express Auto Wash

    What is the work location for this position at Thoroughbred Express Auto Wash?
    This job at Thoroughbred Express Auto Wash is located in Fort Wayne, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
    What pay range can candidates expect for this role at Thoroughbred Express Auto Wash?
    Employer has not shared pay details for this role.
    What employment applies to this position at Thoroughbred Express Auto Wash?
    Thoroughbred Express Auto Wash lists this role as a Full-time position.
    What experience level is required for this role at Thoroughbred Express Auto Wash?
    Thoroughbred Express Auto Wash is looking for a candidate with "Senior-level" experience level.
    What benefits are offered by Thoroughbred Express Auto Wash for this role?
    Thoroughbred Express Auto Wash offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
    What is the process to apply for this position at Thoroughbred Express Auto Wash?
    You can apply for this role at Thoroughbred Express Auto Wash either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.