Customer Service

Job Title: Customer ServiceReports To: ROCS Community Closet LeadJob Summary:  Support the daily operations of ROCS Community Closet Mitchell by receiving donations, preparing merchandise for sale, assisting customers, and maintaining a clean, welcoming retail environment. Responsibilities• Accept and sort through all donations, separating good merchandise that can be made available to customers.• Always strive to increase income from the store. • Display and price all merchandise to be sold in the store.• Handle sales at cash register.• Have the store open at the advertised hours.• Keep the store and surrounding area neat, clean, and attractive.• Provide accurate end-of-day sales report and make deposit. • Model respectful interaction with staff, volunteers, customers, and donors. • Participate in staff meetings and trainings as needed. • Assists with other work responsibilities as assigned by the Community Closet Lead and/or Chief Executive Officer (CEO).Minimum Qualifications• Ability to work with families and individuals in economic crisis.• Experience in the above job responsibilities desirable.• Ability to work as a team member and serve as a mature associate representative for the Rural Office of Community Services.• Ability and willingness to work effectively with diverse people and/or populations.• Ability to act in a kind and respectful manner at all times