Customer Service Benefits Agent
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Job Description
Remote Benefits Agent – Credit Union Member Market
Full-Time | Remote | US-Based Only
Company: AO Globe Life
Hey, quick heads-up: if you're looking for a remote job that’s actually meaningful and helps you build a legit career — this might be it.
We're hiring Remote Benefits Agents to work with credit union members (aka people who already trust us). No cold calling, no weird sales pressure, just real conversations helping folks get the benefits they need. Think Zoom chats, not door-knocking.
What You’ll Actually Be Doing:
Hop on scheduled video calls with credit union members (leads are already provided!)
Listen, ask questions, and help them figure out what coverage makes sense for their life
Break down info in a way that’s easy to understand — no jargon overload
Keep notes organized and make sure everything is compliant (we’ll train you on this)
Join team trainings and keep leveling up with support from mentors
Why This Role Hits:
Fully Remote – work from your couch, your campus, or wherever
Flexible Schedule – because life happens and 9-to-5s are so last decade
No Cold Calls – everyone you talk to is already connected through a credit union
We Train You – full onboarding, no experience needed
Career Growth – room to move up, take on leadership, and earn long-term
Team Vibes – positive, people-first energy (and no micromanaging)
Licensing Support – if you’re not licensed yet, we’ll help you get there
You’re Probably a Fit If:
You’ve got great people skills and can explain things in a relatable way
You’re organized, independent, and don’t need someone watching your every move
You’re down to learn and grow with a team that’s rooting for you
You want to do work that actually helps people, not just sell random stuff
Bonus points if you’ve worked with credit unions or in customer-facing roles before
If you’re ready to start a remote career that lets you make a difference and build something real, let’s talk. We’re all about people, purpose, and progress — and we’d love to see if you’re a fit. 👇
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.