Customer Service Graphic Design

SpeedPro PrismSilver Spring, Maryland

$16+ / hour

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Job Description

Benefits:

Opportunity for advancement
Paid time off
Training & development
Bonus based on performance
Employee discounts

The team member primarily responsible for understanding customer requirements and translating it to proofs for production execution, also helping to oversee and maintain the existing customer base. Should be proficient in Adobe Illustrator. This role includes customer relationship management, marketing, understanding requirements, sign printing and graphic design. Training will be provided. Non-exempt - paid bi-weekly. Probation 1 month from date of joining. Core Functions:

Manage customer requirements, and translate that into proofs using Adobe Illustrators and prepare estimates.
Be one point contact for customer.
Keep customer information updated in CRM software.
Responsible for marketing of services, update newsletter, social media etc.
Assist with sign printing and making

Other Required Skills:

Ability to maintain a high level of engagement with a customer base
Adobe Illustrator
A keen eye for visual design

Ideal Candidates Will Also Possess:

2+ year of prior Adobe Illustrator , photoshop is a must
2+ years of prior customer sales and service experience
Fluent in written and spoken English

Timings:Mon to Friday 8:30 AM to 5 PM -

Compensation: $16.00 per hour

Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer.

At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.

Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.

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