Customer Service Representative - State Farm Agent Team Member

Brian RobinsonOak Forest, Illinois

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Job Description

Responsive recruiter

Benefits:

Opportunity for advancement
401(k) matching
Competitive salary
Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative with State Farm Agent Brian Robinson's Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the customers you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Assist clients with policy changes, payments, billing inquiries and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience required.
Must currently have Property, Casualty and life licenses in Illinois. Must obtain Indiana license upon hire.
Specific customer service experience within the insurance industry is desired.

Compensation: $42,000.00 per year

We're Hiring!

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Brian Robinson - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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