Customer Service Representative
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Job Description
Job Description:
Do you enjoy helping customers achieve their financial goals? Capitol Federal is looking for a Customer Service Representative to join our team!
As a Customer Service Representative, you'll be the friendly face that welcomes customers, helps them with their everyday banking needs, and guides them into exciting new financial adventures.
What You'll Do:
Help customers open checking, savings, and other accounts that fit their goals.
Originate, process and close a variety of consumer loans.
Process deposits, withdrawals, and other transactions with accuracy and efficiency.
Answer questions, resolve issues, and make every interaction feel personal.
Collaborate with teammates to deliver world-class customer service.
What You Bring:
1-3 years of new accounts experience; consumer lending is preferred.
Strong attention to details and accuracy.
Exceptional customer service skills with the ability to build lasting relationships.
A team-oriented mindset and commitment to shared success.
Join a team that values performance, customer relationships, and career growth. Let's grow together!
To learn more or apply go to https://www.capfed.com/about-capfed/careers
CapFed is an equal opportunity employer.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.