Customer Service Representative
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Job Description
Are you someone whose smile can be heard over the phone? Do you thrive in a fast-paced environment and love helping people? We’re looking for a friendly, enthusiastic, and task-oriented individual to be the voice of our company, handling incoming client calls, scheduling appointments, and providing top-tier support.
We’re a close-knit, hardworking team that values creativity, discipline, and collaboration. If you're passionate about customer service and enjoy working in a dynamic office where no two days are the same, we’d love to meet you!
Key Responsibilities:
- Answer and manage incoming calls with a warm, professional demeanor
- Schedule client appointments and follow up on inquiries
- Provide support and solutions to client requests
- Maintain accurate records and assist operations and sales staff
- Collaborate with team members to ensure smooth office operations
What We’re Looking For:
- High energy and enthusiastic phone communication skills
- Strong interpersonal skills and a customer-first mindset
- Ability to prioritize tasks and manage multiple responsibilities
- Excellent organizational and basic math skills
- Proficiency in Microsoft Outlook and Office Suite
- Experience with phone sales and appointment scheduling
- Familiarity with Salesforce and QuickBooks Online is a plus
Why Join Us?
- Supportive team environment
- Opportunities to grow and contribute creatively
- Fast-paced, engaging work atmosphere
- A chance to make a real impact on client experience
Ready to bring your energy and expertise to our team?
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.