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Customer Service Representative - Entry Level - Immediate Hire

INVI Inc.Hayward, CA

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Job Description

We’re hiring enthusiastic Customer Service Representatives to join our purpose-driven outreach and marketing team. Help bring nonprofit missions to life through face-to-face engagement, community events, and grassroots outreach—no cold calls, no scripts, just real conversations that make a difference.

About Us

We’re a mission-first outreach agency partnering with top 501(c)(3) nonprofit organizations, advocacy groups, and ethical brands. Our goal is simple: build awareness, inspire action, and connect donors to causes that matter. Through live events and in-person marketing, we create real human connections that drive meaningful impact.

Role Overview: Customer Service Representative (CSR)

As a Customer Service Representative, you’ll be the public face of the nonprofit campaigns we represent. You’ll engage directly with community members, spark meaningful conversations, and build lasting donor relationships that support impactful causes.

Key Responsibilities:

  • Represent nonprofits at community events, fundraisers, and outreach programs

  • Initiate friendly, authentic conversations with the public

  • Share compelling stories about each nonprofit’s mission

  • Educate people on ways to support and get involved

  • Build long-term donor relationships for sustained impact

  • Collaborate with your team to execute outreach campaigns effectively

  • Embody our core values: integrity, compassion, and professionalism

No Experience? No Problem!

We provide paid training, mentorship, and all the tools you need to succeed. Whether you’re starting your career or switching paths, if you’re passionate about making a difference, we want to hear from you.

You’re a Great Fit If You:

  • Have excellent communication and people skills

  • Are outgoing, enthusiastic, and approachable

  • Are passionate about nonprofits, advocacy, or social impact

  • Thrive in dynamic, high-energy environments

  • Are coachable, reliable, and team-oriented

  • Are 18+ and legally authorized to work in the U.S.

What We Offer:

We believe work should be both meaningful and rewarding.

  • Paid training in donor relations, campaign messaging, and outreach

  • Clear paths to career growth in nonprofit campaign leadership

  • Travel opportunities to attend major events and represent important causes

  • Supportive and inclusive team culture

  • Valuable skills in fundraising, public speaking, and nonprofit marketing

  • A chance to create real impact in communities across the country

Launch a Purpose-Driven Career

Whether you’re starting out, pivoting into something more meaningful, or looking to grow with a mission-driven team, this role is your opportunity to do well by doing good. Apply now to become an Entry-Level Customer Service Representative.

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Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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