Customer Service Representative

Part-time or Full-time, Mon-Fri, 8am-5pm, Pay based on experience,  Paid training, Great Team Atmosphere, Occasional paid lunches.  Seasonal, we start April 1-Oct 31

What we have to offer
Work Life Balance
Competitive Pay
Fun Work Environment
No Nights, Weekends & Holidays
No experience necessary.
Paid Training
Growth Opportunity
 
You might be just who we're looking for
 Mosquits is looking for an organized, positive and professional Customer Service Representative to join our growing team. In this role, you’ll be our customers’ first point of contact and responsible for delivering a best in class customer support experience.
 
What your days will look like  
Identifies needs of customers and suggest services and/or products that are specific to the customer needs in order to generate revenue
Handle customer calls/correspondence for service, scheduling, invoicing and billing inquiries on a daily basis
Communicates with branch personnel to resolve service and scheduling issues
Manage brand reputation through direct dealings with customers either by phone or email.
Manage customer accounts via proprietary software system  
 
Some non-negotiables
Competent computer skills including Google Mail 
Solid reading, writing, and verbal communication skills and the ability to present information in both internal and external settings
Some basic math skills — add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
 
A little about us
Mosquiti Joe s more than just a company that offers mosquito and outdoor pest control services. We’re a locally-owned business that is a part of the Neighborly® family of Home Service franchises.