Customer Service Representative

NuvisionColumbia, South Carolina

$700 - $1,000 / week

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$700-$1,000/week

Benefits

Career Development

Job Description

Benefits:

Bonus based on performance
Company parties
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development

About Us:

At Carolina Concepts, we’re a team of passionate professionals redefining what it means to deliver exceptional customer experiences. Our team thrives on collaboration, creativity, and a shared commitment to excellence. With diverse backgrounds and unique skill sets, we work together to create solutions that boost both client and customer satisfaction.

As a Customer Service Representative, you’ll play a key role as the front line of communication with our customers, building meaningful relationships and providing valuable insights into their wants and needs. This is more than just a job—it’s an opportunity to grow, collaborate, and make a difference in a fast-paced, supportive environment.

What You’ll Do:

Build long-lasting relationships with customers through open and direct communication.

Resolve customer account issues, service conflicts, and other customer service concerns with professionalism.

Learn and assist customers through the entire sales cycle, from start to finish, ensuring a seamless enrollment process.

Collect and securely manage customer information, including contact details, payment preferences, and other relevant data.

Track and report client interactions, customer questions, and completed sales for ongoing improvement.

What We’re Looking For:

Experience in a customer-facing role (e.g., restaurant, hospitality, or customer service) is a bonus—but not required!

Excellent communication skills with an ability to build genuine connections with a wide variety of people.

Strong problem-solving and analytical skills to address customer needs effectively.

Outstanding time management and organizational skills to handle multiple accounts with ease.

A positive, team-oriented attitude and a desire to be part of an inclusive, growing organization that prioritizes employee wellbeing.

Position Details:

Shift: Day Shift

Work Location: In-Person

If you’re ready to join a company that values your skills, supports your growth, and celebrates your success, we’d love to hear from you! Apply today to start your journey with Carolina Concepts.

Compensación: $700.00 - $1,000.00 per week

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