Customer Service Representative
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
Remote Customer Service Representative
Flexible Schedule | Full-Time or Part-Time Opportunities | 100% Work-from-Home
Are you ready to launch your career in customer service — from the comfort of your own home? We’re looking for dedicated and motivated individuals to join our remote customer support team! Whether you’re seeking full-time hours or just part-time flexibility, we offer opportunities to build your skills, grow your income, and make a real impact by helping customers across a variety of industries like retail, technology, healthcare, and more.
What You’ll Do:
- Answer incoming calls, chats, or emails and assist customers with questions, orders, troubleshooting, and problem resolution
- Deliver outstanding service experiences while maintaining professionalism and empathy
- Follow client-specific scripts and workflows while using critical thinking to resolve customer issues
- Document customer interactions accurately and thoroughly
- Meet quality, performance, and customer satisfaction targets
- Maintain confidentiality and protect sensitive information
What We’re Looking For:
- Strong communication skills — both written and verbal
- Ability to multitask, navigate multiple systems, and learn new technologies quickly
- High level of self-motivation and ability to work independently
- A professional, quiet workspace with no distractions
- Customer service or call center experience is helpful but not required — we provide resources to help you succeed!
Technical Requirements:
- Desktop or laptop computer (Windows or Mac; no Chromebooks)
- Wired, high-speed internet connection (no Wi-Fi only setups)
- USB headset with microphone
- Dedicated, quiet home workspace
Schedule Options:
- Full-time (30–40 hours per week) or part-time (minimum 15–20 hours per week)
- Flexible scheduling — choose shifts that fit your life
- Opportunities for daytime, evening, and weekend shifts depending on client availability
- No cold calling or sales pressure!
Compensation and Perks:
- Pay is per completed service hour, with bonus opportunities for high performance
- 100% remote work — no commute, ever
- Access to professional development and training resources
- Supportive virtual community and leadership
- Grow your experience in customer service across different industries
- Work independently while still being part of a connected team
Powered by JazzHR
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.