Customer Service Representative
TAFS Inc.Olathe, KS
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
The Client Experience Specialist reports to and takes direction from the Client Experience Supervisor.
Responsibilities
- Greet clients warmly over the phone, provide expert guidance and build lasting relationships.
- Troubleshoot issues, resolve concerns efficiently and ensure client satisfaction.
- Educate clients on our services, assist with client onboarding, and mark a real impact on client success.
- Communicate with different departments to answer client inquiries.
- Maintain accurate records of client interactions in the company database.
- Customer service pro with strong communication skills.
- Problem-solver who thrives in a fast-paced environment.
- Detail-oriented with the ability to multi-task.
- Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!)
- Call center experience is a bonus but not required.
- Bilingual candidates in Spanish & English (written and verbal) preferred.
- $20 Hourly
- Performance Incentives
- PTO
- Health, Dental, and Life Benefits
- 401K Matching
- Abundant professional development opportunities at a growing and thriving alternative Finance company!
Powered by JazzHR
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.