Customer Service Representative in MASON OHIO
$17 - $22 / hour
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Job Description
- 401(k) matching
- Competitive salary
- Paid time off
- Training & development
- Greet and assist customers at the front counter with a friendly and professional demeanor.
- Process customer orders and provide accurate estimates for print, signage and design services.
- Answer phone calls and respond to customer inquiries promptly and effectively.
- Monitor company email account and respond accordingly.
- Maintain a clean and organized front counter area to enhance customer experience.
- Collaborate with production staff to ensure timely order fulfillment.
- Handle credit card transactions.
- Promote special offers and services to enhance sales and customer engagement.
- Support marketing initiatives by distributing promotional materials and flyers.
- Monitor Invoca inbound lead tracking tool.
- High school diploma or equivalent; additional education in customer service is a plus.
- Proven experience in a customer service or retail environment.
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to multitask and work efficiently in a fast-paced setting.
- Familiarity with print and design services is advantageous.
- Proficient in basic computer applications and point-of-sale systems.
- Positive attitude and a passion for helping customers.
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.