
Customer Service Rockstar In Office Position
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Job Description
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
- Vision insurance
🚀 Join Our Rockstar CSR Team!
- Convert callers into raving fans by building trust and booking their appointments.
- Listen actively, ask smart questions, and highlight the value of our services.
- Juggle multiple calls and tasks with confidence and accuracy.
- Be the friendly, professional voice that makes customers feel like they called the right place.
- You’ve got top-notch communication skills (phone confidence is a must).
- You thrive in a fast-paced, performance-driven environment.
- You’re a team player who shows up with a positive, “let’s do this” attitude.
- You take pride in hitting (and beating) goals — and you love seeing the results.
- Supportive training to sharpen your skills and set you up for success.
- A positive, growth-minded team that feels more like family.
- Opportunities to grow into leadership roles (we promote from within).
- We need closers- CSR's who can listen, build value and confidently convert calls into scheduled appointments
- Ability to multitask and stay organized
- Computer literacy (Google Suite experience a plus). Training on multiple CRM systems provided. Experience with ServiceMonster, HouseCall Pro and Jobber a plus.
- Previous home service business experience preferred (but not required—we will train the right person!)
- Location: 1821 Belt Line Road Garland, TX 75044
- Schedule:Â Full time and part time positions available
- Shift 1:Â 4 days a week and Saturdays
- Shift 2: Nights/Weekends
- Our office hours are Mon- Thur 6:30am-8:30pm, Fri 6:30am-8:00pm, Sat 7am- 8pm and Sun 9am-5pm
- StartingPay: $15-17 per hour, bonus on bookings and performance
- Benefits: 401k company matching, dental and vision insurance, AFLAC, paid vacation and paid holidays after 60 days, business casual working environment, flexible schedules, discounts on carpet cleaning.
Chem-Dry is the world’s leading upholstery and carpet cleaner as ranked by Entrepreneur Magazine for 25 years in a row as the #1 in category. With more than 3,500 locations worldwide, Chem-Dry is the world's leading carpet cleaner with nationwide coverage by locally-owned franchises. Chem-Dry offers exciting team member opportunities who share a sense of commitment to quality home care and the use of quality home care products and advanced cleaning techniques. We offer flexible schedules, paid training and competitive pay.Join our team!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Chem-Dry Carpet Cleaning Corporate.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
