Customer Support Associate (Remote)
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Overview
Job Description
Futura Marketing is hiring a remote Customer Support Associate in Madison. This is a part-time position within our distribution team. Weekday daytime shifts only. No experience required — training provided. Pay: $21–$26/hour.
Responsibilities:
- Respond to customer inquiries via email
- Update order and shipping information
- Resolve delivery issues and delays
- Follow service workflow guidelines
- Escalate complex cases when needed
- Maintain accurate support records
- Use internal tools for communication
Requirements:
- No previous experience required
- Good written English skills
- Basic computer proficiency
- Attention to detail
- Reliable and self-motivated
- Must reside in Wisconsin
- Available during daytime shifts
Employee Advantages:
- $21–$26 per hour
- Remote work from anywhere in Wisconsin
- Part-time, weekday-only schedule
- Paid training and onboarding
- Supportive digital work culture
- Simple hiring process
- Tools and guidance provided
Based in Madison and ready to work remotely? Apply now to become a Customer Support Associate at Futura Marketing. A short resume is required — we’ll handle the rest!
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.