Technical Program Manager - Edtech

Role Description:

The Program Manager is responsible for organizing and coordinating various programs and projects within the company’s portfolio. In this role, you will provide strategic direction and guidance to teams and project managers, ensuring alignment with organizational goals and the smooth progression of operations. We are looking for a strong leader with experience in managing diverse teams to deliver results on time. The primary objective is to ensure that all programs achieve the desired outcomes for the organization.

Job Functions/Primary Responsibilities:

• Formulate, organize and monitor project and program dependencies.
• Decide on suitable strategies and objectives to achieve program excellence.
• Coordinate cross-project and cross-team activities.
• Lead and evaluate project managers and other staff.
• Develop and control deadlines, budgets and activities.
• Apply change, risk and resource management.
• Assume responsibility for the program’s resource assignments.
• Assess program performance and desired results.
• Resolve projects’ higher scope issues.
• Prepare reports for executive leadership.

Job Requirements/Desired Skills and Experience:

• 7-10 years in Program Management with publication, education, or EdTech experience is required.
• A Bachelor’s degree in Computer Science, Information Technology, or a closely related degree required.
• Relevant industry certifications (i.e., PMP, PgMP desired)
• Experience working Smartsheet or other project software.
• Must have exceptional customer relations skills and a commitment to excellent customer service.
• Excellent oral and written communication skills.
• Good analytical and troubleshooting skills with a demonstrated proficiency at problem solving/root cause analysis to identify issues and resolve

Requirements

Program management

Agile

Certifications like PMP, PgMP.

Smartsheet

Troubleshooting

Problem Solving

Root Analysis

Benefits

Medical Insurance

Vision Insurance

401K

2 Weeks of PTO