Business Office Associate

JOB DESCRIPTION

Specialty Orthopedic Group's Surgery Center is currently seeking a Business Office Associate. This position will be full-time and located at our Oxford location. 

JOB SUMMARY

The Business Office Associate provides exceptional support to business office operations and customer service when receiving patients at the center. This position is multifocal with involvement in many business functions.

JOB RESPONSIBILITIES

• Assume the administrative portion of HR.
• Act as a liaison between clinic and ASC for benefits.
• Maintain employee files for ASC staff.
• Keep provider trust updated and coordinate with RN Educator/OP's Manager/DON for up-to-date credentials and competencies.
• Assists with recruitment efforts for ASC staff
• Perform new hire background checks and employment/reference verifications.
• Medical staff credentialing, including provider orientation.
• Process new requests for privileges, monitor the dashboard, and obtain credentials, ensuring all primary source verifications are complete.
• Provide board packets for approvals when required.
• Possess ability to work with all members of the health care team.
• Demonstrates high ability to interact with customers of friendly, efficient and professional conduct.
• Possess knowledge and is skillful in effective communication.
• Cross train with scheduling, receptionist, and insurance to assist and fill in as needed.
• Demonstrates high level of organizational skills and attention to detail.
• Demonstrate abilities to perform independently with minimal supervision.
• Protects patient privacy during direct patient contact and abides to HIPAA standards upholding the privacy and security of PHI and ePHI.
• Other duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES REQUIRED FOR SUCCESS

• Patient Registration is performed with accuracy when verifying patient information.
• Enrolls patient in patient accounting system and initiates a medical record for each patient visit.
• Places all necessary forms in patient chart for clinical personnel use to document care.
• Enters case history information into patient accounting system following case completion.
• Conducts concurrent chart audit process for chart completion before final filing.
• Scan charts after they have been reviewed by the nurses.
• Completes quality control check on scanned charts to verify accuracy.
• Monitors chart completion and identify delinquent charts.
• Prepares print blank charts as needed.
• Make surgical packets for physicians’ offices.
• Maintain any other necessary forms for business office personnel (chart review sheets, HIPPA forms, etc).

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