Senior Project Manager

Job Summary: As a Senior Project Manager, you'll play a pivotal role in facilitating the development of all projects, ensuring they progress consistently and collaboratively to meet deadlines, budgets, and exceed expectations.  This role offers a dynamic opportunity to drive project success, collaborate across diverse teams, and deliver exceptional service to clients and stakeholders. 

Key Responsibilities: 

• Capable of proficiently leading both internal and external meetings with confidence and authority, ensuring effective communication and collaboration among participants.  Demonstrates adept facilitation skills to guide discussions, promote active engagement, and achieve desired outcomes. 

• Ability to handle a diverse range of projects and operate autonomously with minimal supervision.  Capable of making informed decisions, prioritizing tasks effectively, and leveraging one's expertise and judgment to allocate resources efficiently and meet project objectives within established timelines and budgets. 

• Proficiency in managing client expectations and cultivating satisfaction through effective communication, proactive problem-solving, and a customer-centric approach, ensuring sustained client happiness and loyalty. 

• Ability to manage custom projects, including the ability to navigate the complexities of tailored solutions and adapt project management methodologies accordingly. Demonstrated capability to effectively manage projects that require Medical, Legal, and Regulatory (MLR) review processes, Promotional Review Committees (PRC), and compliance with the Sunshine Act, ensuring compliance with regulatory standards and organizational protocols. 

• Consistently maintain thorough and succinct documentation of project updates and notes, fostering transparency and clarity within the team. Ensuring team members are well-informed and aligned with the project's status and objectives at any given moment, facilitating efficient collaboration and progress towards shared goals. 

• Engage proactively in developing and refining Standard Operating Procedures (SOPs), offering valuable insights and suggestions for enhancing team processes. Actively participate in brainstorming sessions, providing constructive ideas to streamline workflows and drive continuous improvement within the team 

• Uphold a high level of professionalism in all communication with internal and external project stakeholders by promptly responding to inquiries and requests with attentiveness and courtesy. 

• Application of Lean Six Sigma principles to streamline processes, optimize efficiency, and drive continuous improvement initiatives across projects. Demonstrated proficiency in implementing Lean Six Sigma methodologies to identify areas of waste, reduce variation, and enhance overall project performance, resulting in increased quality, cost savings, and customer satisfaction. 

• Extract valuable insights and lessons from both successes and failures encountered throughout the project lifecycle, recognizing patterns and trends that can inform future project decisions.  Communicate post-project review outcomes, including lessons learned and proposed improvements, to relevant stakeholders and leadership to foster transparency, accountability, and organizational learning. 

Qualifications: 

• Education: 

• Bachelor's degree  

• Experience: 

• 5-7+ years of project management or similar experience required 

• Knowledge or experience in pharmaceutical compliance and medical, legal, regulatory review process preferred 

• Workfront or similar project management software experience preferred 

• Special Skills: 

• Clear oral and written communication skills with fellow associates, clients, and faculty 

• Demonstrate effective strategic and critical thinking skills 

• Strong leadership, facilitation, and interpersonal skills with the ability to work across functional areas at many levels 

• Strong conflict resolution, negotiation, and consensus building skills 

• Positive attitude and the ability to professionally drive forward progress 

• Initiative to assist with developing and implementing process across the organization 

• Strict attention to detail, organization skills, adaptability, and customer service 

• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint, Adobe PDF, Zoom/Microsoft Teams 

Physical requirements and work environment: 

• Travel – up to 10% for event and video program management