D365 IT Business Systems Analyst

The System Analyst will play a key role in enhancing Perry Homes' enterprise systems through Dynamics 365 Finance & Operations. The System Analyst will gather requirements, analyze business processes, and connect technical teams with business stakeholders to deliver effective, scalable solutions. Working closely with the IT PMO and teams across Finance, Supply Chain, and Operations, this role supports the design and implementation of smart system improvements that drive efficiency, innovation, and business growth.

Essential Duties and Responsibilities

• Collaborate with product owners and stakeholders to define, prioritize, and deliver features aligned with the product roadmap.
• Gather, document, and refine business requirements, user stories, and workflows to ensure clear communication between business and technical teams.
• Lead workshops and translate business needs into functional specifications for engineering and quality assurance teams.
• Configure and maintain Dynamics 365 Finance & Operations to support evolving business processes and operational needs.
• Support user acceptance testing (UAT), troubleshoot issues, and ensure successful implementation and go-live of new capabilities.
• Develop and maintain process documentation, training materials, and user guides to support system adoption and ongoing improvements.
• Perform post-deployment reviews to identify enhancement opportunities and maintain system optimization.
• Other duties as assigned.

Job Competencies

• Customer/Client Focus
• Communication/Building Relationships
• Time Management
• Flexibility
• Business Acumen
• Detail-Oriented