
Security Specialist
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Job Description
The Security Specialist is responsible for protecting client and internal environments from cyber threats by monitoring systems, detecting vulnerabilities, managing security tools, and responding to incidents. You will play a key role in implementing and enforcing best security practices across multiple customer environments while supporting compliance requirements and driving awareness.
Clients: Court houses, manufacturing, schools, health care, law firms, banks (multiple sites)
Responsibilities Include:
Investigate alerts from SOC teams & security tools (EDR, SIEM, etc.) & respond as necessary.
Perform root cause analysis & develop incident reports & remediation plans
Act as lead for cybersecurity incident response events working alongside SOC, NOC, & legal teams
Manage & Deploy security tools (EDR, SIEM, vulnerability scanners, etc.)
Security tools included, but not limited to, CrowdStrike, SentinelOne, Huntress, ConnectSecure, ThreatLocker, Barracuda Email Security, Avanan, BlackKite, & Infima
Monitor server & workstation patching internally & for clients
Assist in designing and enforcing security policies, procedures, and standards based on best practices (NIST, CIS, etc.)
Perform risk assessments, vulnerability scans, and security audits for client environments
Support clients with compliance frameworks such as HIPAA, NIST, PCI-DSS, and CMMC.
Work with the service desk and project teams to implement secure configurations and access controls.
Educate end-users through phishing simulations and cybersecurity awareness campaigns.
Assist with client onboarding security evaluations and contribute to solution design.
Stay current on the threat landscape and emerging technologies; recommend improvements to security services and tools.
Create detailed SOP’s for alert troubleshooting processes
Review monthly/quarterly security reports for clients & provide recommendations on fixes/enhancements for findings out of compliance
Manage offshore proactive centralized services team (3 users)
Requirements Include:
3+ years of experience in cybersecurity or network security, preferably within an MSP or IT services firm.
Strong knowledge of security tools (e.g., CrowdStrike, SentinelOne, Huntress, ThreatLocker, Barracuda ESS, Avanan).
Familiarity with Microsoft 365 security features, Azure AD, Entra ID, and conditional access policies.
Familiarity with Microsoft server operating systems & Active Directory.
Understanding of firewalls, VPNs, DNS security, email filtering, and endpoint protection.
Preferred:
Security certifications such as Security+, CISSP, or MS-500
Familiarity with scripting or automation
Experience with HIPAA, PCI, NIST, SOC 2, & CMMC compliance frameworks
Benefits Include:
Unlimited growth opportunities.
Vehicle provided for offsite/client visits.
You will play an active role as part of an excellent team of encouraging and successful people.
Excellent work environment where you can meaningfully have an impact on the success of the company /clients.
We value each and every employee, along with their ideas and opinions.
Compensation:
Candidates can anticipate a starting hourly rate of $25.00 or higher, depending on experience and skills. This role is overtime qualified.
Who We are:
At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are Serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.
At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)
Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!
We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.
New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.