Data Entry Specialist

Premier Disability Services, LLC is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance in their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team!

Premier Disability Services is looking for Data Entry Specialist to join our growing Minneapolis, MN-based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communication practices.

About the Role:

This position involves receiving, reviewing, and accurately recording SSA awards and payments in client files, as well as liaising with all customer accounts receivables such as clients, payment centers, SSA, and vendors on collections and award-related inquiries.

Schedule: Full time, Monday through Friday from 9:30am-6:00pm

Responsibilities:

• Receive and process awards.

• Notate client records.

• Make multiple follow-up calls to processing centers.

• The ability to manage your workflow and productivity in the workplace without reliance

• on a supervisor.

• Identify areas of learning needed to better manage client cases including SSA processes, documentation, interpretation, and application use (PCMS, Microsoft Office suite, Google Suite etc…)

• Work with others in the Hearing Department, Pre-Hearing Departments, and in the organization as needed

• Respond to phone calls as needed to answer questions for clients and on the client's behalf

• Ensure appropriate staff are aware of all situations which may involve administrative errors

• Complete special projects and other assigned tasks

• Possess excellent communication skills both verbal and written.

Qualifications:

• Previous experience in a direct customer contact position is preferred.

• Customer service orientation; energetic and outgoing personality.

• Excellent written and verbal communication skills; Ability to communicate professionally, effectively, and with empathy in potentially difficult circumstances.

• Basic arithmetic skills; ability to perform accurate calculations and reconcile figures.

• Multitasking skills and a detail-oriented focus are required.

• Ability to prioritize, meet deadlines, and adjust as needed in a fast paced environment

• Ability to achieve high productivity and quality standards.

• Proficient working knowledge of Windows OS, Internet, and associated software.

• BILINGUAL - English/Spanish a plus but not required.

What we offer:

• Starting pay at $16/hr in office.

• You will have the opportunity to earn up to $500 a month in bonuses based on your performance.

• Medical, Dental and Vision insurance.

• PTO and paid holidays!

• Cafeteria onsite and a subsidized lunch program.

• Opportunities to grow within the company!

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

About Internet Brands:

Internet Brands, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.