Sr. Manager - HR, Supply Chain & Stores

About Grocery Outlet:

• Our Mission: Touching lives for the better
• Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
• Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Team:

Our HR team's mission is to attract, develop, motivate, and retain a diverse, productive, and passionate workforce that will successfully grow our business. Our team takes pride in backing the company's most valuable resources- its people. We strive to ensure we are creating a safe, inclusive, and fulfilling work environment. Our passion for people is manifested through our unbiased and diplomatic natures. Successful members of our team are motivated to improve our efficiency and effectiveness, maintain our company culture, and successfully communicate with all levels and departments.

About the Role:

Reporting to the Sr. Director, HR - Supply Chain & Stores, the Sr. Manager, HR - Supply Chain & Stores partners with Regional Fulfillment Centers and Company-Owned Store leaders across the West Region to deliver consistent, high-impact HR support. Balancing hands-on execution with regional planning, this role will be responsible for supporting a wide variety of HR activities and programs that encompass the full employee life cycle - demonstrating strategic as well as strong execution skill sets, including implementation of people initiatives and solutions that drive a safe, engaged, and high-performing workforce. This position serves as the primary HR contact for West Coast RFC and Store operations, collaborating closely with the Sr. Director, HR to align initiatives with enterprise strategy while tailoring solutions to site-specific needs. The Sr. Manager, Human Resources - Supply Chain & Stores will lead a Generalist and also partner with other functions in the HR organization.

Responsibilities Include:

• Serve as an influential advisor to Supply Chain and Operations leadership on org design, workforce planning, capability building, change, and transformation.
• Partner with Supply Chain and Store leaders to evaluate resource needs, performance and capability gaps, employee relations issues, engagement, and other transformation initiatives; provide data-backed recommendations, gain alignment on resourcing decisions, and support implementation of solutions/initiatives.
• In partnership with the business, translate talent strategy into an execution plan with clear milestones for resourcing, training, and retention of talent; use data and analytics to refine actions and report progress. Create rollout plans that incorporate robust action planning and change management.
• Lead positive employee and labor relations efforts for both union and non-union workforce. Conduct risk assessments, have a good pulse on morale and sentiment, and turn insights into targeted action plans.
• Serve as regional lead for collective-bargaining preparation-synthesizing operational data, modeling cost scenarios, drafting contract language proposals, and advising the Sr. Director, HR and outside counsel during negotiations and implementation.
• Develop and execute project and change-management plans for new initiatives and changes including new systems, policies, and other transformation. Create project plans, align stakeholders, track milestones, build tools, track adoption, and iterate interventions to ensure desired outcomes are achieved.
• Lead the implementation of core HR/Talent processes and programs (e.g. goal setting, calibration, succession reviews, merit & incentive cycles) with on-time completion and impactful outcomes.
• Create a culture of accountability and compliance across sites. Design programs and internal process/controls to ensure enforcement and accountability. Partner with business and other stakeholders to address gaps and risks.

About the Pay:

• Base Salary Range: $120,000 - $140,000 annual base salary
• Annual Bonus Program
• Equity
• 401(k) Profit Sharing
• Medical, Dental, Vision & More!
• Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

• Bachelor's degree in HR, Business, Industrial Relations, or related field (Master's preferred).
• 8-10 years of progressive HR experience, including 3+ years supporting distribution, fulfillment, manufacturing, or multi-site retail store operations.
• Demonstrated success managing HR programs for medium to large hourly workforces (ranging from 50 to 200 + per site).
• Expertise in U.S. labor and employment law (FLSA, FMLA, OSHA, NLRB) and retail/warehouse safety regulations.
• Hands-on experience driving positive employee relations and mitigating employee risks; exposure to union environments or negotiations required.
• Proficiency with HRIS analytics, Excel/Google Sheets, and dashboarding tools; able to translate data into actionable insights.
• Solid project and change management capability; familiarity with Lean/Six Sigma/Agile methods preferred.
• Strong interpersonal, coaching, and presentation skills; comfortable influencing leaders and supervisors.
• Ability to translate talent strategy into an execution plan with clear milestones.
• Ability to travel up to ~25% across West Region RFCs and stores; occasional evenings/weekends during peak periods.

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