Manager, People Operations & Compliance

Reports To

Senior Director, People Operations & HRIS

What You Will Be Doing

The Manager of People Operations & Compliance is a hands-on operational manager responsible for ensuring that ChargePoint's people practices are operationally efficient, legally compliant, and user friendly. This role is directly responsible for HR compliance, immigration, employee lifecycle, and data management activities. You're ideal for this role

if you possess an inherent ability to galvanize teams, inspire colleagues to embrace initiatives, and collaborate effectively toward shared goals. With a natural flair for rallying support and building momentum, you excel in ensuring projects progress smoothly for all participants. Your tenacity shines through as you persistently tackle challenges, demonstrating resilience and resourcefulness in overcoming obstacles. Driven by a steady focus on results, you balance the urgency of meeting deadlines with meticulous attention to detail, ensuring both efficiency and excellence in all aspects of your work. Additionally, you exhibit a deep appreciation for structure, methodology, and precision, thriving in environments where rules, policies, SOPs, and regulations must be meticulously upheld.

Key Responsibilities

• HR Operations: Closely supervise and be responsible for the day-to-day People Operations function for the North American region (Canada, United States, Mexico) for the employee life cycle. This includes managing processes and practices (SOPs), employee onboarding, offboarding, HRIS management, and the following:

• Data Integrity, Management, and Privacy Protection: Conduct data cleanup initiatives to ensure the accuracy and integrity of HR data. Implement data management best practices to maintain reliable and up-to-date information. Partner with internal stakeholders and ensure compliance with data privacy regulations (e.g., CCPA, GDPR)

• Immigration: Execute all aspects of immigration processes, including visa applications, renewals, and compliance with immigration laws. Provide support, guidance, and timely service to employees on immigration-related matters

• Payroll Integration: Collaborate with the Payroll team to integrate HR processes and data, ensuring accurate and timely payroll processing. Develop and maintain efficient workflows between HR and Payroll systems

• Vendor Management: Manage relationships with immigration and background check vendors to ensure high-quality service and adherence to our policies

• Compliance Management: Directly manage and serve as subject-matter-expert for US compliance with regards to all US federal, state, and local employment laws and regulations (e.g., CA Pay Data Reporting, EEO-1, OFCCP compliance, etc.), and Sarbanes-Oxley (SOX) requirements. Ensure the proper tracking of adherence to employment laws, regulations, and industry practices impacting HR policies and procedures to proactively ensure compliance. This also includes the following:

• Global Compliance Training: Ensure timely completion of global compliance training (e.g., harassment prevention) and regulatory requirements across all regions.

• Internal Audit: Coordinate with People team to respond to HR-related internal audit requests to ensure compliance with company policies, SOX requirements, and regulatory standards. Identify areas for improvement and implement corrective actions as needed.

What You Will Bring to ChargePoint

• Bachelor's Degree in Human Resources, business administration, or a related field, or equivalent with HR Certifications such as GPHR/SPHR, or equivalent work experience required
• 8 or more years of experience in HR operations and compliance required, with at least 3 years of which are global
• Proven track record of success in a fast-paced, lean environment
• Deep expertise in managing HR compliance (e.g., I-9, SOX, EEO-1, SOC2 audits, GDPR), ensuring adherence to labor laws, responding to internal audits and implementing corrective actions is required
• Expert knowledge of best practices in employee lifecycle processes, workflows, approvals, and SOPs
• Proficient as HRIS system administrator (e.g., UKG or Workday preferred), data governance, payroll integration, and audit procedures
• Possess a keen eye for detail, ensuring accuracy in documents and processes
• Excellent communication and interpersonal skills, with the ability to build strong relationships at all levels of the organization
• Demonstrated ability to lead and galvanize teams, and independently drive initiatives to successful completion
• High level of tenacity and resilience, with a passion for continuous improvement and problem-solviAbility to thrive in a high-growth, fast-paced environment and approach challenges with curiosity and a solutions-oriented mindset
• Strong personal ethical integrity and respect for confidentiality
• Skilled in MS Office (Word, Excel, & PowerPoint)

Location

Campbell, CA

ChargePoint is committed to fair and equitable compensation practices. The targeted US salary range for roles at this operating level is $87,500 to $150,000. This range represents base salary and does not reflect equity, benefits or variable pay where applicable. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location