Marketing Manager - Customer & Community

Founded in 2017, Obsidian Security was created to close a critical gap: securing the SaaS applications where modern business happens-platforms like Microsoft 365, Salesforce, and hundreds more.

Backed by top investors including Greylock, Norwest Venture Partners, and IVP, we've built a complete SaaS security platform to reduce risk, detect and respond to threats, and prevent breaches at the source. Our team includes leaders who helped define the categories of endpoint and identity security at CrowdStrike, Okta, Cylance, and Carbon Black.

Now, we're transforming how SaaS is secured-in the era of agentic AI.

Today, Obsidian is trusted by global enterprises like Snowflake, T-Mobile, and Pure Storage. We protect more than 200 organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand-including many of the world's largest Fortune 1000 and Global 2000 companies.

With strong global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise on the horizon, we're scaling quickly toward long-term growth and IPO readiness. Join us as we define the future of SaaS security!

Obsidian Security is looking for a Marketing Manager to own our Customer and Community engagement on social media. We're looking for a strategic, creative, and data-driven social media professional who can craft compelling narratives, grow brand awareness, and deepen engagement across our social channels. The ideal candidate thrives in a fast-paced environment, has a pulse on the latest trends in social storytelling, and brings a sharp editorial eye and a collaborative mindset.

Responsibilities

• Actively participate in key industry spaces- Reddit, LinkedIn, security Slack groups, Discord, and in-person events - to listen, engage when appropriate, and bring back actionable market and messaging insights.
• Build and execute programs to generate customer reviews on key platforms (e.g., G2, Gartner Peer Insights, TrustRadius). Set and hit monthly review targets, ensuring quality and authenticity in what's published.
• Identify and engage with relevant YouTubers, podcasters, and industry voices. Run structured outreach and collaboration programs that are repeatable and scalable.
• Launch and manage Obsidian's owned community presence in the right channels (e.g., private Slack or Discord). Define engagement strategies, seed early discussion, and scale membership with a clear value proposition.
• Develop lightweight feedback loops with customers and community members to collect ongoing insights on product perception, pain points, and positioning - and synthesize these for internal teams.
• Run programs to co-create community-driven content - including AMAs, interviews, customer spotlights, and user-generated posts - to increase trust and organic engagement.

Requirements

• Deep familiarity with cybersecurity- You have a passion for the industry and feel at ease discussing cybersecurity topics for extended periods of time, staying up to date with the latest trends, threats, and innovations.
• Know how online communities and influencers shape buyer behavior. 4+ years in community, customer marketing, or advocacy roles - ideally in B2B tech or cybersecurity.
• Strong communication skills - both in writing and in person - with the ability to represent the brand authentically.
• Comfortable being externally visible and engaging with technical audiences.
• Experience managing influencer programs or working with creators (bonus: YouTube or podcast partnerships).
• Track record of building or growing engaged communities in relevant channels.
• Strategic mindset and data driven - you know how to connect day-to-day interactions to broader brand and revenue goals.

Employee Benefits

Our competitive benefits packages are designed to support our employees' well-being, both at work and at home. Our US based employees enjoy:

• Competitive compensation with equity and 401k
• Comprehensive healthcare with dental and vision coverage
• Flexible paid time off and paid holiday time off
• 12 weeks of new parent or family leave
• Personal and professional development resources

For more details on our US benefits, or for information on our international benefits, please see here.

Pay Transparancy

Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate. In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for incentive compensation based on factors such as experience, skills, and location.

At Obsidian, we are proud to be an equal-opportunity employer. We value diversity and hire for talent, passion, and compassion. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. If you have a need that requires accommodation, please contact accommodations@obsidiansecurity.com

Information collected and processed as part of any job applications you choose to submit is subject to Obsidian's Applicant Privacy Policy.

Base Salary Range

$102,000-$142,000 USD