Licensed Employee Benefits Advocate (Work Remotely Anywhere In The United States)
BusinessolverWest Des Moines, IA
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Job Description
Right Pay. Right Company. Right at Home!
- 100% Remote - Work & Train from Your Home
- Available shifts are eight hour work days (M-F) running ending at 7:00 PM CST (8:00 PM EST, 6:00 PM MST & 5:00 PM PST)
- The pay for this position ranges from $20.50 per hour
- Candidates are REQUIRED to possess a current Life and Health Insurance license
We are seeking full-time employees (Advocates) to support our clients by taking calls regarding employee benefit enrollment. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support.
The Details:
- Answer a broad range of inbound calls (in support of clients) in a professional, energetic, and positive manner
- Respond accurately and thoroughly to caller inquiries and document call detail accordingly
- Must be a resourceful and creative problem solver who can work with members of the team to find solutions
- Ensure compliance in all areas of processing, completing all transactions timely and accurately
- Take accountability for entire process from receipt of work to resolution
- Work under general supervision following established procedures
What You Need to Make the Cut:
- Prior benefit administration, insurance brokerage or insurance provider experience is required
- Service Center and/or Customer Service Experience is recommended
- A current Life and Health Insurance License is required
- Strong customer-centric mindset
- Must be comfortable with technology - we are a technology company!
- Competitive, team player who strives for excellence
- Strong interpersonal skills to find success in every opportunity
- Exceptional phone etiquette and communication skills
We Require that You Have:
- Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload)
- Ethernet Cable Connection Highly Recommended
Training:
- Businessolver will provide a comprehensive training program prior to "going live"
- All training sessions will be completed from the convenience of your home office
#LI-DNI
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.