Claims Support Clerk (Part-time/Onsite)

This role reports in-person to the Pearl Insurance office located at: 13 Airline Dr. Albany, NY.

Your Impact:

• Monitors digital mail queues to receive new disability claim and supplemental claim documents
• Performs data entry of claimant information into claim system (Luminx) and indexes documents to claimant records in administration system (Synergy). 
• Responsible for meeting turnaround time (TAT) and quality standards to ensure timely and accurate handling of documents. 
• Provides administrative support to the dental consultant claim review team - including assigning new claims, processing dental provider correspondence, and forwarding completed claims using process management software (OnBase). 
• Responds to dental provider requests for information and/or claim status. 
• Performs general clerical duties as needed including, but not limited to, faxing, and preparing materials for mailing. 

Successful Candidates Will Have:

• HS diploma or general education degree (GED).
• Minimum data entry skills of 7,000 numeric keystrokes/hour and 6,000 alphanumeric keystrokes/hour.
• PC proficiency, including ability to work with word processing and data management programs.

At One80 Intermediaries, base pay is one part of our total compensation package, which also includes a comprehensive suite of benefits, including medical, dental, vision, disability, life, and retirement savings, and 10 days of paid time off and 11 paid holidays for eligible employees. The total compensation for a position may also include other elements dependent on the position offered.  The expected pay range for this part-time position is starting at $17.00 per hour. The actual base pay offered may vary depending on multiple individualized factors, including geographical location, education, job-related knowledge, skills, and experience.

One80 Intermediaries is a privately held firm with offices throughout the US and Canada.  As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services, and warranty business.  Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, we were ranked 14th largest broker in the U.S. by Business Insurance.