HR Business Partner III

Company overview:

TraceLink's software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

Your Impact

As an HR Business Partner III, you will do more than support the business. You will help shape it. You will work directly with leaders in our Professional Services group to build strong teams, strengthen our culture, and drive results.

This is a hands-on and collaborative role for someone who enjoys solving challenges, empowering leaders, and making a daily impact.

What You Will Do

• Partner with managers and mid level leaders to align people strategies with business goals

• Guide organizational design, team structure, and workforce planning to support growth

• Coach leaders on people management, engagement, and performance practices

• Lead and resolve employee relations matters with a thoughtful and solutions focused approach

• Support annual human resources processes including performance reviews, talent and succession planning, and compensation cycles

• Analyze people data and trends to uncover insights and recommend actions

• Work with Learning and Development to identify skill gaps and support leadership growth

• Partner with Compensation and Talent Acquisition teams to ensure fair practices and hiring aligned to business needs

• Promote a collaborative, inclusive, and learning focused culture

What You Bring

• Bachelor's degree in Human Resources, Business, Psychology, or a related field, or equivalent experience

• 5 + years of general human resources experience and 1-2 years of experience as an HR Business Partner

• Experience supporting Professional Services or customer focused teams is a plus

• Strong relationship building skills and ability to influence without formal authority

• Solid understanding of employee relations, performance management, and compensation fundamentals

• Analytical mindset and ability to turn data into actionable insights

• Clear and confident communication skills with strong coaching abilities

• Comfortable working in a fast paced and evolving environment with global teams

• Strong knowledge of United States labor laws; familiarity with global human resources practices is helpful

• Ability to work onsite in Wilmington, Massachusetts, five days each week with flexibility for personal needs

Ready to Help Shape the Future?

If you are passionate about building strong teams, supporting great leadership, and making a real impact, we would love to meet you.

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact Candidate-Privacy@tracelink.com.