Manufacturing Software Engineering Technician

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Job Type

Full-time

Description

About Ergotron:

Ergotron, Inc. is a global leader in designing ergonomic solutions that connect people and technology to enhance human performance, health and happiness. Using the Technology of Movement, Ergotron builds products and custom solutions that help people feel a new sense of energy in healthcare, industrial and office settings, both at home and on-site.

Through its 40-year history, Ergotron has led the industry with innovative, professional-grade products and customer-focused service. The company has earned more than 200 patents and established a growing portfolio of award-winning brands including WorkFit and CareFit, and patented Constant Force and LiFeKinnex technologies. Ergotron is headquartered in St. Paul, Minnesota, with a presence in North America, EMEA and Asia Pacific. For more information, please visit www.ergotron.com.

Position Summary:

Manufacturing Engineering Technician provides technical support to engineers during the design and maintenance of manufacturing processes for a production facility. Primarily responsible for implementing and supporting software, hardware, and technology products in production/manufacturing and quality. Primary purposes are to troubleshoot and support the production and manufacturing use of software applications, hardware, electronics, and various technology with a focus on software and its interaction with electronics. The candidate is expected to grow in the product and process knowledge while managing activities with minimal supervision. Typically reports to supervisor or manager.

Position Responsibilities:

• Serves as departmental liaison between Engineering Resources and the production/mfg floor and assists with implementation of software, system, quality, and process improvements.
• Assists the Engineering with the implementation of new or modified production lines and processes.
• Solves Electrical and/or Software related Manufacturing problems. May be asked to perform complex root cause analyses and implement corrective actions.
• Obtain a deep level of knowledge of the capabilities and functionality of the RhythmConnect, Mosaic, Falcon/Mobile Power, and Mobius products.
• Ensure Design for Manufacturability and Design for Assembly concepts have been reviewed and approved prior to production release.
• Provides assistance related to the review of existing and design of new software updates/releases and processes.
• Assist with manufacturing software debugging and testing, as well as the documentation of bugs, issues, and test results.
• Assists engineers with technical tasks and software/application support.
• Assists with Manufacturing and Engineering tools and fixtures to meet production and quality requirements.
• Provides technical support to engineers to ensure production goals of the organization are met.
• Help to define and implement solutions to resolve manufacturing issues or make improvements.
• Additional duties related to software support may be assigned as requested.

Position Requirements (Knowledge and Experience):

• Works under moderate supervision.
• Monday-Friday on-site.
• 2-5 years' experience as a software, manufacturing, and/or electrical technician preferred or may need 0 years of experience with additional specialized training and/or certification and Degree.
• Proficient in Microsoft Office (including Excel, PowerPoint and Outlook)
• Comfortable using Linux and MS Windows OS (Bash and Command line knowledge a plus)
• Ability to facilitate and train small groups.
• Strong written/verbal communication skills.
• Attention to detail and organizational skills.
• Experience with controllers /software preferred.
• Up to 15% Travel Required

Benefits:

• Being able to solve complex problems within a passion-filled environment is rewarded by a comprehensive and competitive benefits package, allowing for work and life balance.
• At Ergotron, we are committed to moving you forward with leading benefits and reward programs. Beyond a fast-paced, innovative work environment, we offer a comprehensive and competitive pay and benefits package, including but not limited to; medical, dental, vision, life, disability, tuition reimbursement, 401k with match, and an Employee Assistance Program (EAP).
• We work hard and we recharge. With five weeks of Paid Time Off (PTO), eleven paid holidays and summer hours, our employees have ample time throughout the year to spend with family and friends, traveling or relaxing.
• We are proud to support our employees and their growing families by offering ten weeks of paid maternity leave, four weeks of paid paternity leave, and three days of paid grandparents leave.
• Both our newest and our most tenured employees are formally recognized. Our career milestones program ensures that our new team members feel welcome and rewards employees at five years, ten years, fifteen years and beyond.

ONE Core Values:

• Continuous Improvement- Always design a better experience.
• Customer Obsessed- Our reputation rests with our customer's experience.
• Innovation- Unearth insights to think anew.
• Integrity- Do the right thing. Treat others with respect.
• Openness- Open to ideas and feedback. Act with transparency. Trust one another.
• Ownership- Own your role and act when ownership is needed.

Salary Description

$24.00-$26.00 an hour