Residential HVAC Sales Manager

The primary function of the Residential Sales Manager is to oversee all revenue from residential new construction and residential add on replacement customers in an efficient and cost-effective manner in the dedicated region as assigned.  The Residential Sales Manager is accountable for sales, gross profit, and personnel and sales related expenses as deemed necessary in accordance with established growth plans. $110,000-$140,000 annually.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Maintain current sales levels of residential new construction and add-on replacement contractors as well as bringing on new business as laid out in the company’s strategic plan.  This includes revenue from all 5 groups of Hercules’ product mix.
• Develops and implements annual sales plans. Regularly evaluates achievement of sales plans and reports on sales and gross profit.
• Establishes volume and profit objectives in accordance with budgets.
• Works with Corporate management to establish a personnel budget for the territory and strives to maintain costs within that budget.
• Recruits, hires, coaches, and develops employees as well as ensures that personnel are delegated adequate authority to carry out their responsibilities and objectives, but that limitations of their authority are defined and clearly communicated.  Such personnel includes: outside sales representatives and potential outside sales assistants as to be determined within the future organizational structure.
• Personally maintain and cultivate strong customer relationships with key decision makers at key residential accounts.
• Prepare and direct internal sales meetings necessary to ensure proper and consistent follow up on sales opportunities from all representatives.
• Establish a consistent working relationship with the Hercules equipment team for collaboration on pricing, sales rep training, customer training, industry efficiency updates, dealer acquisition, and anything else required in the efforts to gain residential equipment market share.
• Ensures communication of and compliance with all company human resource policies and procedures.
• Maintain and/or implement sales strategies to achieve budgeted goals among various product groups as outlined in the company’s strategic plan.
• Coordinate with marketing to develop and execute marketing objectives for residential product lines.
• Coordinate with branches in region to develop specific sales strategies for customers in the region.
• Keeps up to date and educated on market and industry trends as well as assesses the current market to determine potential for new products and services, current market conditions and the effects of current and potential competitors.
• Works with the credit manager in the collection of accounts receivable and adherence to the company's credit policy.
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES:  Directly supervises and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE:

• Three years’ sales and management experience with a wholesale and/or HVAC contractor organization selling HVAC products and services within the construction industry.  Thorough knowledge of the HVAC supply business.
• High School diploma or Two-year technical degree or more preferred. 
• Qualified applicants must be customer oriented and motivated with excellent oral and written communication skills.
• Strong leadership, problem solving and organizational skills and ability to prioritize and manage multiple tasks under time constraints and deadlines.   
• Proven sales, marketing, leadership and business management skills.
• Ability to pass a background check and drug test.

CUSTOMER RELATIONSHIP SKILLS: Ability to effectively cultivate both existing and new customer relationships.  Exceptional ability to diagnose customer needs, address pending problems, and create exceptional service all while maintaining strong, trustworthy relationships with customers.

LANGUAGE SKILLS:  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of the organization.  Ability to effectively communicate with customers and staff to make an accurate assessment of customer needs. 

MATHEMATICAL SKILLS:  Ability to verify and calculate figures such as cost, credit, rebate and profit, understand and interpret financial data and reports and balance sheets.

REASONING ABILITY:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Ability to use sound judgment and problem solving skills to analyze customer, branch and employee problems and to recommend the proper course of action. Ability to organize and prioritize job projects and requirements.

COMPUTER SKILLS:  Comfortable working with computers; both windows based and on the network system.

• Must possess basic Word and Excel skills.
• Proficient with Microsoft PowerPoint
• Must thoroughly understand and be able to navigate through all accessible areas of the Harris System.
• Must be familiar with all areas of the Hercules intranet site (Beekeeper) and all available tools within the site.
• Must be able to effectively use the internet to research product or industry data and information.

 

ATTENDANCE DEMANDS:  The attendance demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular office hours:  Monday through Friday 7:30 A.M. to 5:00 P.M. or within normal business hours as established by management.  The employee may be required to travel to different locations.  Employee may be required to work overtime, and occasional Saturdays.

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands, handle, or feel; and required to speak, read, and hear English.  The employee frequently is required to reach with hands and arms.  The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl and may be occasionally required to lift and/or move up to 25 pounds.

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• This is a high stress and fast paced environment.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Hercules Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with disability, or other legally protected status.  

Comprehensive benefits are an important component of an employee's compensation package. Hercules recognizes the contribution of every team member and therefore is pleased to offer a competitive and cost-effective benefits package to support your needs and long-term goals.

Hercules Industries offers the following insurance: Medical, Dental, Vision, Short Term Disability, Long Term Disability, and Employee Life Insurance (Basic Life/AD&D and Voluntary Life/AD&D). We pay Holiday, Vacation, and Sick time; as well as a Flexible Spending Plan, Wellness Program, and Employee Assistance Program (EAP).

We offer a 401(k) Savings Plan and company match. Hercules is an Employee-owned company and offers an Employee Stock Ownership Plan (ESOP).

The company offers a quarterly Hercules Employee-Owner Partners in Profit Bonus based on eligibility.

Hercules encourages and supports participation in service activities that contribute to our community. Employees are permitted to take three paid hours of work time per month to participate in an approved community service activity.