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Construction Coordinator

ServproAsheville, North Carolina
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Job Description

Benefits:
  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Free uniforms
  • Health insurance
  • Company car
We are seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, works well under pressure, and is a serious multi-tasker in and outside of an office setting.  If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment.  In this position, you will be making a difference every day.   
 
Summary
The Construction Coordinator is responsible for managing a wide range of functions necessary to the construction process.  They are responsible for accurately scoping new jobs, maintaining a high quality of service in all dealings with customers and insurance adjusters, and completing a variety of administrative tasks.  Construction Coordinators work closely with the Construction Estimator, Project Managers, and Construction Manager to provide support throughout the team as needed.
 
Key Responsibilities
  • Assist with customer service and management of the customer experience
  • Educate customers on the reconstruction and insurance process
  • Maintain internal and external communications between customers and the reconstruction team
  • Review and validate project file documentation
  • Confirm with the Estimator and Project Manager that the project scope of work is complete
  • Communicate with insurance adjuster regularly regarding estimate approvals
  • Attaining permits as needed
  • Administrative Tasks, as needed in the Reconstruction workflow

Position Requirements
  • Superb customer service
  • Effective written and oral communication
  • Critical thinking and problem-solving skills
  • Team Player
  • Technologically skilled
  • Previous restoration estimating and/or insurance adjusting experience is a plus but not required
  • Prior experience with Xactimate™ estimating software is a plus but not required
 
Skills/Physical Demands/Competencies
  • Walking and/or standing throughout the day 
  • Some site visits will be required to accurately scope a project
  • The employee is occasionally exposed to extreme conditions such as heat or cold
  • The noise level at individual job sites can be loud
 
Normal Working Hours, Additional Working Hours, and Travel Requirements 
This is a full-time position, working hours varying between 8:00 a.m. and 5:00 p.m., Monday–Friday, 40 hours per week minimum on. This position frequently working on-call.  Long hours or weekend work may also be required.  Travel is required and is primarily local. 
 
Benefits:
  • Paid training
  • Opportunity for Advancement
  • Paid Time off, Paid Sick Time off and Paid Holidays
  • Gas and Phone stipend
  • Company Vehicle May be Assigned
  • And more!
 
Pay starts at $22-$24 per hour based on experience
Compensation: $45,000.00 per year




All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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