Sr Airport Commercial Administrator: Parking - Denver International Airport

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. New hires are typically brought into the organization between $91,373-$110,000. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

The City and County of Denver has announced furlough days, or unpaid days off, for most employees to meet a budget shortfall in 2025. There are two fixed furlough days for all limited (temporary positions with an end date) and unlimited (permanent) employees on August 29th, the Friday before Labor Day, and November 28th, the day after Thanksgiving. If you receive an offer for this position, your annual pay will determine whether you are required to take additional furlough days. Details will be discussed during the offer process for selected candidate(s).

Location & Schedule

This position will report in person Monday- Friday to our Airport Office Building located at Denver International Airport. The schedule will be mostly standard business hours, however, might require early mornings, nights, weekends, and holidays for operational needs.

Who We Are & What You'll Do

About DEN

Denver International Airport (DEN) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $36.4 billion for the region annually and employing nearly 40,000 people. At DEN, we are committed to fostering a diverse, inclusive and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep diversity, equity and inclusion at the center of all that we do.

Our Department of Parking and Transportation is currently seeking a Senior Commercial Administrator to join the team.

In this role, you will:

• Administer and possibly leads the work of a team to address complex, large-scale airport revenue programs where significant regulatory and technical ability is needed. Ensures programs operate in compliance with departmental objectives, pertinent laws, rules, and regulations
• Establish and implements program objectives, develops and modifies work plans, sets priorities, develops and implements standards and policies and ensures the program operates in conformance with established standards and requirements, conduct needs assessment and program evaluation
• Develop a budget and manages expenses; creates requests for proposals, negotiates and manages contracts, ensures satisfactory contract performance, critically reviews, and corrects work product of vendors and assigned staff. Administers financial operations within budget limits; develops new sources of revenue
• Address programs where no established pattern or policy has been established, with significantly associated uncertainty on the proper course of action, and where the best course of action will not be known for extended periods
• Design and implements quality management standards for programs, determining the significance of collected data and needed corrective action; recommends remedial action. Establishes and implements new or updated policies and procedures for the program area
• Act as a business advisor to partner entities/businesses and works with them to develop an effective business strategy. Approves Budgetary and other goals to maximize financial, customer services, and associate engagement results of the managed business
• Build new contacts and Creates a network within the specific industry of ability, take part in related associations, and cultivate relationships with other industry professionals outside of the City that feed business development or performance, both within and outside the organization
• Perform daily, weekly and monthly inspections of physical assets for assigned contracts and prepares reports documenting the inspections to be reviewed by Senior Leadership
• Perform daily, weekly and monthly field observations of the performance of the assigned vendors to ensure that all service levels are being adhered to
• Perform advanced data analysis, including ad hoc reporting, data retrieval, cleaning, and formatting from multiple sources to support operational decision-making and uncover insights in areas with limited structure or predefined direction
• Track industry trends and conduct complex financial and operational analyses using data analytics tools (e.g., Power BI, Tableau, Excel pivot tables) to identify inefficiencies, forecast impacts, and develop data-driven recommendations. Proven ability to utilize tools for justification. Prepare and present findings to senior leadership and key stakeholders to support strategic decision-making
• Collaborate with IT and data teams to design and maintain dashboards, performance metrics, and real-time reporting tools that support decision
• Implement and manage technology-driven initiatives such as automated parking systems or mobile payment platforms solutions to improve customer experience and operational efficiency
• Use data modeling and forecasting techniques to support long-term planning, rate structure analysis, and strategic revenue initiatives
• Find and create a business plan for new business development opportunities that are consistent with the organization's vision and goals. Performs other related duties as assigned
• Find and create a business plan for new business development opportunities that are consistent with the organization's vision and goals
• Performs other related duties as assigned

What You'll Bring:

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• Influencing/Negotiating- Persuades others to accept recommendations, cooperate, or change their behavior; works with others towards an agreement; negotiates to find mutually acceptable solutions
• Interpersonal Skills- Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others and relates well to different people from varied backgrounds and different situations
• Financial Management- Prepares, justifies, and/or administers the budget for program areas; plans, administers, and monitors expenditures to ensure cost-effective support of programs and policies; assesses financial condition of an organization
• Organizational Awareness- Knows the organization's mission and function and how its social, political, and technological systems work and operates effectively with them including the program, policies, procedures, rules and regulation of the organization
• Planning and Evaluating- Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes
• Working with People- Shows respect for the views and contributions of other team members. Shows empathy, listens, supports, and cares for others, and reconciles conflict
• Knowledge of diverse types of contracts, techniques for contracting or procurement, and contract negotiation and administration.
• Skill in developing an independent vision, investment, or course of action to achieve the organization's goals
• Create a business plan, analyze financial implications, review the impact on operational processes, and communicate the vision effectively

Additionally, our preferred candidate would possess the following:

• Experience operating under or overseeing a Parking Operations Contract with a municipality or other government entity
• Experience with the procurement, oversight or operations of a Parking Access Revenue Control System (PARCS)
• Experience with the procurement, oversight or operation of any Parking related technology to include online reservations systems, parking guidance systems, etc.
• Current CAPP Certification
• Current CPP Certification

Required Minimum Qualifications:

• Education requirement: Bachelor's Degree in Business Administration, Management, or a related field.
• Experience Requirement: Five (5) years of professional experience conducting complex analysis on a variety of issues needed by the specific duties assigned to the position.
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
• A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.
• License/Certifications: Requires a Colorado Class "R" Driver's License by the completion of probation.
• Licenses and certifications must be kept current as a condition of employment.

Application Deadline

This position is expected to stay open until 8/1/2025. Please submit your application as soon as possible and no later than 11:59pm on 7/31/2025 to ensure consideration.

FBI Background Check: FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.

Snow / Emergency Duties: Denver International Airport is a 24/7/365 team operation. If weather conditions warrant or an emergency crisis occurs, all DEN employees can be required to work extended hours and/or shifts.

About Everything Else

Job Profile

CX3138 Airport Commercial Administrator Senior

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$91,373.00 - $150,766.00

Target Pay

$91,373 - $110,000/Based on Education and Experience

Agency

Denver International Airport

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.