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Quick Service Restaurant - Shift Lead

Capriotti's HockessinHockessin, Delaware

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Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Company Overview
Capriotti’s Sandwich Shop is currently sourcing for a Shift Lead. Capriotti’s is a fast-paced environment. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you.
 
Shift Lead Job Summary
1 year as a Team Member in the Quick Service Restaurant industry - looking to advance
nights/weekends a must
Excellent references from previous employers
Excellent customer service skills
Ability to train and develop Team Members to our high standards

 
Shift Lead Responsibilities 
  • Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
  • Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
  • Follow inventory control procedures and guidelines.
  • Follows all Capriotti’s procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.  
  • Assist with labor management costs.
  • Acts with integrity, honesty, and knowledge to promote Capriotti’s values and culture.  
  • Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shift.
  • Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
  • Work as a team to prepare for each shift.
  • Ability to manage time effectively while meeting all job responsibilities.
  • Maintains a positive work environment for Team Members and guests during each shift.
 
Shift Lead Qualifications
  • Excellent guest service skills are required.
  • Must be able to take direction and delegate responsibilities.
  • Ability to work in a fast-paced environment.
  • Team-oriented, adaptable, dependable, and strong work ethic.
  • Ability to communicate effectively to help keep all Team Members informed.
  • Flexible schedule; could include nights and weekends.
  • At least 18 years of age. 
Compensation: $18.00 per hour




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