HR Assistant I

About TMHCC
Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble.
Organic growth and over 60 successful acquisitions have grown our 2023 Gross Written Premium (GWP) to over $7.5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great place to work.
What We Offer

• Competitive salary and employee benefit package
• Strong learning culture
• Growth perspectives
• 6% 401K match
• 20 days of PTO and 2 Floating Days
• Paid parental leave
• An opportunity to love what you do

Job Summary

Under immediate supervision, provides clerical and administrative support to the Human Resources (HR) staff by performing various activities including answering phones, filing, data entry, applicant screening, or answering routine questions on HR policies and procedures.

Key Responsibilities

Relying on standardized instructions and pre-established guidelines, this role is responsible for accomplishing the following assignments. These assignments are routine in nature.

• Assist HR Management and staff by performing administrative duties in various areas of HR; may also perform work related to general office/facility management.

• Enter and maintain accurate employee information in Company HR information system (HRIS) including new hires, terminations, employment changes, etc. • Answer primarily routine questions regarding HR policies and procedures. • Coordinate performance review process following up with management as required.

• File and maintain human resources files including payroll documents, I-9 forms, new hire paperwork, termination files, and other related documents according to established company standards; may coordinate off-site storage.

• Assist in the applicant screening process by conducting reference checks, employment background checks, and applicant testing, coordinating and scheduling meetings, interviews, offer letters, etc.

• Process new hire, termination, and related paperwork such as applicant tracking, job postings, EEO data, etc.

• Coordinate attendance and paid time off (PTO) tracking process for assigned area including the review of electronic timesheets for accuracy, and follow-up with employees and management.

• May order office supplies and maintain supply stock for department.

• Coordinate termination and other processes with other departments including notifying IT of terminations or status changes

• May assist with preparing ad hoc reports or working on special projects or events such as audits, training events, or employee appreciation activities.

Competencies Planning

• Follow work plans, established timelines, and predefined goals for assigned work.

• Meet commitments on deadlines.

Communication

• Develop strong customer focus and high service level relationship with clients. Cost Management

• Perform work thoroughly in a cost-efficient manner and at a high productivity level.

• Utilize company resources effectively.

Business Controls and Policies

• Comply with all corporate policies and procedures.

• Take all reasonable steps to safeguard company assets against waste, loss, unauthorized use, and misappropriation.

• Report breakdown in controls to a supervisor or manager.

People Management

• No people management responsibility

Education Min/Preferred Education Level Description

• 4 years bachelor's degree or the equivalent education and/or experience

Other

• Possess and have ability to apply basic knowledge of principles, practices, and procedures

• Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy

• Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously

• Proficiency and experience using Microsoft Office Package (Excel, Access, PowerPoint, Word)

Additional Working Conditions and Physical Demands

• Overtime hours may be required to fulfill job responsibilities

• May be required to remain stationary for extended periods of time

• May be required to move up to 10 pounds

• Must be able to operate a computer and other devices

• Close vision and ability to adjust focus, such as required to read a computer screen