Loss Prevention Specialist - Retail

ABOUT AGNE

We are the largest retailer-owned, wholesale grocery Distribution Center in New England, making us a profitable and stable company, but we also put our employees first. As a member of our team we offer you a supportive employee environment, weekly lunches, stable employment with opportunities for growth, and a full benefits package.

LOSS PREVENTION JOB SUMMARY:

The Retail Loss Prevention Specialist holds a crucial role in upholding our company's Mission, Vision, and Values through daily activities. Representing both the organization and the Risk Management Department with professionalism and contributing to a collaborative team environment. Embrace innovation, communication, and collaboration to become the Shrink Champion, ensuring the integrity of the operation.

This position requires regular travel within NH/VT using a company car. Up to three days a week as necessary. Other work will be based out of our Pembroke, NH location. There will also be occasional company-paid overnight stays for projects, audits, etc.

Schedule: Mon-Fri 8am-5pm with occasional evening or weekend work.

POSITION RESPONSIBILITIES/ACCOUNTABILITIES:

• Contribute to the reduction of shrink through effective auditing, educational initiatives, and clear communication.
• Ensure strict compliance with Risk Management policies and procedures.
• Perform comprehensive compliance audits to guarantee adherence to operational and Risk Management policies and procedures.
• Proactively identify, resolve, and prevent Risk Management issues.
• Exhibit self-motivation and the ability to work independently without direct supervision.
• Identify potential areas of loss within retail and distribution center environments.
• Conduct investigations into both internal and external causes of shrinkage.
• Demonstrate strong decision-making skills, even in high-stress situations with minimal oversight.
• Foster positive relationship with all constituencies including customers.
• Utilize keen observation, critical thinking, and effective communication to achieve positive outcomes.
• Proficiently operate and utilize cameras, recording devices, access control, intrusion systems and retail point of sale and back office software.
• Analyze and interpret reports and data from various sources to identify potential risk concerns.
• Assist in the development and maintenance of Emergency Response Plans, including organizing training and exercises.
• Exhibit a solid understanding of New Hampshire and Vermont Criminal Codes.
• May perform other duties as assigned to help meet business objectives.

ESSENTIAL SKILLS & EXPERIENCE:

• Ability to prioritize and shift priorities as needed.
• Display flexibility, resilience, high motivation, and creative thinking.
• Self-driven and capable of working independently.
• Proficient in basic computer skills, including Microsoft Office applications (Word, Excel, PowerPoint, Access, etc.).
• Strong communication and interpersonal skills.
• Maintain heightened awareness of surroundings at all times.
• Present a consistently professional demeanor.
• Possess excellent organizational skills.
• High School Diploma or equivalent required.
• Willingness to travel to corporate locations, occasionally requiring overnight stays.
• Hold a valid driver's license.
• Uphold strict confidentiality and ethical standards.
• Detail-oriented for accurate report writing and potential court testimony.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Able to stand for extended periods (10-12 hours/day).
• Comfortable working in various weather conditions.
• Adaptable to working in temperature extremes.

WHY WE'RE A GREAT PLACE TO WORK:

As a retailer-owned wholesale cooperative, Associated Grocers of New England (AGNE) is dedicated to the success of its members and committed to serving the needs of independent grocers. We achieve our mission through: integrity, a supportive employee environment, concern for the communities we serve, efficient and innovative operations, and a commitment to excellence. AGNE is recognized in New Hampshire as the employer of choice. We attract great people, with great passion working for a great purpose. Employees who build a career at AGNE enjoy:

• Medical/dental/vision insurance
• Health savings account with employer contribution
• 401K match
• Profit sharing program
• Flexible spending account
• Life and AD&D insurance
• Tuition reimbursement
• Employee purchase program
• Employee assistance program
• Paid time off
• Vacation time off
• Paid holidays/personal/sick days
• Computer purchase program
• Volunteerism policy
• Well-being program with incentives
• Verizon cell phone discount
• Committee Participation
• And more!

Join our dynamic team today, click "Apply Now" and someone will be in contact with you promptly.