Dynamics 365 CRM Specialist

100% on site role in Greenwood, SC

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Your Tasks:

• Installation, regional management, monitoring, and support for Navision ERP system, Dynamics Sales US, and Infor ERP.
• Extend, integrate, innovate, and manage company processes in our Business Solutions.
• Data analysis, integration, and price list management in our Business Solutions.
• Assist the Head of IT & BI in designing and implementing data models, data sets and reports for company needs.
• Assist the Head of IT & BI in supporting and troubleshooting IT incidents and projects for all departments.
• Report to the Head of IT & BI detected initiatives, improvements, savings, and innovation opportunities

Requirements

• Bachelor's degree in computer science or other relevant field with equivalent combination of experience
• 5 years of professional experience working with CRM systems, Dynamics 365 Sales required.
• 3 year of professional experience managing IT partners and vendors. Extremely focused on excellent customer service.
• Technical support skills L1. L2, L3 are required
• Structured, attentive to detail, self-driven, quality-oriented, teamwork champion.
• Excellent project management skills.
• Outstanding communication skills with end users, management, and executives.
• Proven skills in processing, integration, and analysis of data.