
Data Analyst
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Job Description
About the role
The Analytics team drives impact across all areas of Betterment, partnering with teams to shape strategy, identify opportunities, and influence product decisions that deliver the best experience for our customers. Projects range from building intuitive dashboards that provide a pulse on the business to performing deep dives into customer behavior that uncover game-changing insights and turning those deep dives into clear, actionable recommendations for stakeholders.
As a Data Analyst, you will contribute directly to Betterment's success by conducting thoughtful data-driven analyses and delivering insights that inform business and product decisions. You will work closely with stakeholders in marketing, product, and operations to analyze performance, define success metrics, and surface trends and opportunities. You will regularly perform complex analyses, build thoughtful dashboards, and identify key trends in our data, helping teams make smarter decisions and laying the groundwork for long-term value for our customers and the company.
This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly. Below we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment's total compensation package for employees.
- New York City: $85,000 - $103,000
We offer a competitive equity package, health, dental and vision benefits, life and AD&D, short-term and long-term disability insurance, EAP, commuter and parking benefits, FSA/HSA, and 401(k)with employer match as well as a flexible PTO policy.
A day in the life
- Perform deep-dive analyses to identify trends and translate them into actionable insights on customer behavior and product performance
- Develop dashboards and reporting that tell compelling stories to help cross-functional teams monitor business performance and make key decisions
- Collaborate with product managers and engineers to define event tracking, run A/B tests, and evaluate feature outcomes
- Work with stakeholders across product, marketing, finance, and operations to support strategic initiatives with data
What we're looking for
- 2-3 years of experience in a data-focused role such as Data Analyst or Data Scientist
- Strong SQL skills to efficiently pull insights from our Redshift data warehouse
- Experience in R, Python, or similar programming for statistical analysis
- Experience using BI tools such as Metabase, Looker, or Tableau to support day-to-day stakeholder questions
- A powerful combination of technical expertise, curiosity, business acumen, and a willingness to dig deep into data to surface insights
- Strong communication skills with the ability to clearly explain findings to both technical and non-technical stakeholders
- Experience with experimentation, as well as using event data and dbt, is a plus
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