About Our Company:
Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ hyperscale edge data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.
About the Position:
The Data Center Supervisor is responsible for the operations of the Datacenter infrastructure components including but not limited to Mechanical Systems; Chillers, CRAC, CRAH, Network, Copper/Fiber, and DCIM.
What you do daily:
- Manage and track cooling capacity, temperatures and efficiency throughout the Datacenters
- Lead a cross-functional, 24/7 operations team supporting a complex, mission critical production network, including Critical Incident Management, troubleshooting, reporting, and escalation.
- Ensure trouble tickets are updated in a timely manner and within the parameters of multiple SLAs by coordinating with internal and external support teams.
- Maintain detailed site specification documentation of As-Builts, Single-Lines and pre-sales spec sheets
- Plan physical environment installs including capacity expansions, system upgrades, and new containment, server, and fiber/copper installs
- Responsible to lead the troubleshooting process and repairs in case of events or equipment failure. Make recommendations to prevent reoccurrence of such events.
- Ability to cover 24 x 7 support escalations/ DC incidents management and service calls for timely recovery.
- Maintain accurate site documentation such as maintenance records, power consumption, temperature trends, PUE trends, etc
- Ensure that best practices are adhered to in areas of fiber and network documentation
- Participate in facilities post incident reviews as required
- Participate in regular facilities audits
What makes you a good fit: (Qualifications)
- Minimum 5 years’ experience in managing mission critical facilities
- Experience with cooling subsystems such as Chillers, CRAC, CRAH, etc.
- Understanding of IT systems including but not limited to servers, network systems, fiber and copper cabling
- Experience in large, complex construction projects
- Ability to read and comprehend single line diagrams
- Excellent written and verbal communication skills
- Comfort in working in a fast paced 24*7 environment
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance in applying for any of our open positions, please contact us at [email protected] or call 720-940-2551.
The California Consumer Privacy Act (“CCPA”) creates privacy rights relating to the collection, sale, disclosure, and deletion of consumers’ personal information. The CCPA requires businesses to provide consumers, including job applicants and employees, with information about their rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used. For additional information regarding your rights, including a description of the categories of personal information to be collected and the purpose for which the information will be used, please see https://cologix.com/privacy-policy/.
Cologix’ data centers are ISO 27001:2022 and ISO 14001:2015 certified. These certifications demonstrate Cologix’s commitment to both information security and environmental stewardship. At Cologix, protecting information assets and minimizing environmental impacts are everyone’s responsibility.
Cologix employees are responsible for:
• Understanding and following Cologix’s information security, cybersecurity, privacy,
and environmental management policies, procedures, and standards.
• Ensuring conformance with the requirements of both the Information Security
Management System (ISMS) and the Environmental Management System (EMS).
• Remaining vigilant and reporting any information security or environmental incidents,
vulnerabilities, risks, or non-conformities to the appropriate teams.
• Actively participating in Cologix’s efforts to maintain and improve information security
and environmental performance.