Data Reporting Specialist

Center for Immigrant & Refugee AdvancementOmaha, NE

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Job Description

POSITION TITLE: Data Reporting SpecialistREPORTS TO: Data Systems & Analytics ManagerWORKSITE: Omaha, NebraskaCOMPENSATION:

Hourly rate of $23.00 – $29.00/hour, commensurate with experience (equivalent to $48,000 – $60,000 annually)

EMPLOYEE BENEFITS:

Unlimited paid time off (including employee birthday); 9 paid holidays with year-end holiday break
Medical, dental, vision, life, and AD&D insurance; 403b retirement plan with an automatic 5% contribution; and FMLA
Employee Wellness Program (including enriching snacks, support groups, and engaging activities)
Employee Assistance Program (EAP) (includes life event referral program, 5 free counseling sessions, financial and legal resources, and employee discount/savings program)
Yearly stipends for employee development opportunities
Relocation assistance; travel and expense reimbursement

ORGANIZATIONAL DESCRIPTION:In 2022, Immigrant Legal Center and Refugee Empowerment Center merged, and the combined nonprofit organization is now CIRA, the Center for Immigrant & Refugee Advancement. Our diverse team of experts provides exceptional, compassionate legal representation, refugee services, and social work services.We take on the most complex immigration cases, resettle refugees from around the world, and ensure all clients have access to much-needed resources. Operating in 6 different offices from Council Bluffs to Scottsbluff, our team of more than 100 full-time employees helps communities’ welcome immigrants and refugees as they build their lives here. We assist with all forms of family and humanitarian-based immigration, and we never turn any family away due to inability to pay.POSITION DESCRIPTION:Reporting to the Data Systems & Analytics Manager, the Reporting & Analytics Specialist supports CIRA's data-driven decision making across all programs and departments. This entry-level position serves as the primary point of contact for routine reporting requests, ensuring accurate and timely data reaches staff and stakeholders who need it most. The Specialist maintains and updates existing dashboards and analytics tools, conducts foundational analysis to answer operational questions, and collaborates with teams across the organization to translate data into actionable insights.We are seeking someone who is detail-oriented, adaptable, and eager to help strengthen our organization's capacity to serve immigrants, refugees, and newcomers through better data practices.CORE FUNCTIONS OF THE POSITION:Reporting & Analytics Support

Run recurring and ad hoc reports using established templates and dashboards
Structure queries and reports using logical operators (e.g., IF/THEN conditions) to meet varied request needs
Pull, export, and merge data from multiple systems; clean and prepare Excel datasets for staff use
Interpret internal processes to ensure reports accurately reflect service delivery and tracking
Identify anomalies, gaps, or inconsistencies and flag them for review
Build clear visualizations and summaries (counts, percentages, trends) to support program needs and operational decisions
Manage and maintain internal dashboards, ensuring they are accurate, timely, and actionable
Monitor and refresh dashboards, scorecards, and tracking tools
Serve as main support for data updates related to client deliverables, including recurring reports and dashboards

Systems Maintenance

Assist with routine maintenance and updates of internal dashboards and reporting templates to ensure tools and documentation remain accurate and aligned with program needs
Test and implement small updates to reporting systems, dashboards, and templates with oversight from the Data Systems and Analytics Manager
Track and log reporting requests, ensuring timely follow-up
Follow established protocols for secure data handling and storage
Support maintenance and updates of standardized processes to streamline our agency's data offerings

Stakeholder Support

Serve as the first point of contact for staff with reporting and basic analytics questions
Provide brief training or guidance on using dashboards and reports
Escalate complex analytics or system issues to the Manager
Support implementation of automated forms and data collection tools

QUALIFICATIONS:

Associate's or Bachelor's degree in data analytics, information systems, public administration, social sciences, or related field (or equivalent experience)
Advanced proficiency in Microsoft Excel (pivot tables, charts, advanced formulas, VLOOKUP/index-match, conditional logic); familiarity with SQL, DAX, or similar query languages preferred
Experience with data visualization tools such as Power BI, Tableau, or similar platforms
Strong attention to detail with commitment to data accuracy and quality assurance
Excellent written and verbal communication skills, with ability to explain data trends and technical concepts in clear, accessible language
Interest in data storytelling and turning insights into actionable outcomes
Ability to adapt quickly to new tools and processes in a fast-paced environment
Strong problem-solving skills with ability to think creatively to address data and reporting challenges
Collaborative mindset with ability to work across departments and varying technical skill levels
Strong commitment to professional excellence in a mission-driven environment
Ability to provide professional services effectively to clients and colleagues from various backgrounds
Proficiency in Office 365 applications and ability to learn new data management software
Demonstrates reliability through consistent attendance, effective time management, and flexibility
Ability to pass all required background checks
Must be authorized to work in the United States

WORKING CONDITIONS:

This job consists of regularly sitting at a desk and using a computer and phone
Workdays pertain to a Monday – Friday schedule, 8:30 AM - 5:00 PM

TO APPLY:

Please upload a cover letter, resume, and three professional references all in PDF format to the job application link.

The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.INCLUSION & EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:Center for Immigrant & Refugee Advancement (CIRA) makes all employment decisions based solely on qualifications, merit, and business needs. We evaluate candidates exclusively on their ability to perform the essential functions of the position with or without reasonable accommodation. Selection criteria are applied uniformly to all candidates regardless of protected characteristics.CIRA is fully committed to Equal Employment Opportunity. We do not discriminate based on an individual’s race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, military service, or any characteristics prohibited by law. This policy governs all aspects of employment at CIRA, including recruiting, hiring, assignments, training, promotions, compensation, employee benefits, employee discipline and discharge, and all other terms and conditions of employment.

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