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Datadog For Startups Associate

DatadogNew York, NY

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Job Description

As a DDFS Program Associate, you'll help build awareness of Datadog among the global startup ecosystem, ensure that the best startups successfully onboard, and guide them toward long-term adoption. You'll execute day-to-day program activities spanning events, marketing, application management, onboarding, customer success, and reporting. This is a hands-on role ideal for someone who is passionate about startups, community building, and driving customer growth.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do

  • Startup Awareness & Demand Generation
  • Support the execution of startup-focused events, webinars, and hackathons.
  • Coordinate with accelerators, VCs, and referral partners to promote the DDFS program.
  • Develop and execute marketing campaigns for DDFS.
  • Build outbound prospect lists and support targeted outreach campaigns.
  • Program Operations & Application Management
  • Manage application intake, review, and workflows to ensure fairness and speed.
  • Communicate with applicants and support the pre-acceptance and onboarding process.
  • Flag edge cases or conflicts to leadership and help resolve them with stakeholders.
  • Partner with cross-functional stakeholders (Sales, Customer Success, Product Management, Corporate Development) to execute special initiatives.
  • Onboarding & Customer Success
  • Support onboarding calls and workshops, guiding startups through credits, billing, and setup.
  • Provide baseline technical enablement resources and connect startups to the right experts.
  • Help monitor startup usage, adoption, and engagement health.
  • Reporting & Process Support
  • Maintain accurate records in CRM systems (Salesforce, Metabase).
  • Assist in building dashboards for applications, activations, usage, and conversion.
  • Identify process improvements and support automation initiatives.

Who You Are:

  • 2-4 years experience in sales, community marketing, partnerships, operations, or customer success.
  • Hands-on experience in event execution, social media management, or outbound campaigns.
  • Proficiency with CRM and workflow tools (Salesforce, Groove, etc.).
  • Strong attention to detail, ability to manage multiple priorities, and customer empathy.
  • Willingness to travel to startup events and conferences as needed.
  • Passionate about startups and developer ecosystems.
  • A strong communicator, comfortable with both founders and technical teams.
  • Execution-driven, eager to roll up your sleeves and make things happen.
  • Excited to grow as the program scales.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits & Growth:

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Employee-focused best in class onboarding
  • Internal mentor and cross-departmental buddy program
  • Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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