Senior Lead AV Technician

Our Company:
DMS is a global leader in video collaboration and custom AV. Specializing in high quality solutions tailored for all customer needs, we are known for exceeding expectations and delivering on promises. We have a team of highly skilled certified technicians and project managers offering an individualized service to customers.

Responsibilities:

• Perform installation tasks as noted in the project’s Scope of Works (SOW)


• Read and interpret electronic schematics and architectural blueprints


• Support the Project Manager with site supervision of the install team, communication of daily job site status, and completion of required job documentation


• Act as customer liaison on site per project scope and directives. Direct on-site change request to Project Manager for confirmation and final directionCommunicate and coordinate with other trades on site


• Use hand and power tools for various system installation related task including soldering, and termination of connectors including but not limited to XLR, RJ45, fiber-optic, and coaxial.


• Fabricate AV Rack as per elevation drawing with professional cable management


• Work with manufacturers to initiate return material authorization as needed


• Test point to point cabling, functionality of systems, and code for control and DSP systems.


• Support and Engineer or Programmer with minor programming changes to DSPs or room processors


• Configure IP addressable devices to establish communication on network


• Create, track, and complete a project punchlist


• Write & Edit code for DSP systems – Biamp, Qsys, Shure, etc.


• Complete preventative maintenance checks, diagnosis, and necessary repair


• Provide client training as needed


• National and occasional international travel is required

Requirements:

• Ability to effectively communicate with technicians, customers, and colleagues.


• Ability to use hand and power tools in a safe and efficient manner


• Ability to work and think independently and ensuring to meet deadlines


• Mature personality with the ability to work both on own initiative and in a team environment


• Excellent organizational skills with the ability to prioritize an often-conflicting workload


• Advance PC proficiency


• Proven business writing skills


• Ability to diagnose complex system problems


• Knowledge of advance signal flow for audio, video, and control


• Advance understanding of IP networking


• Ability to lead site teams on large, complex projects


• Ability to perform site surveys


• Minor control system programming changes and troubleshooting capabilities


• Knowledge and use of specific test equipment for required applications


• Knowledge and application of industry installation safety codes and standards


• Industry specific and manufacturer training/certifications to meet DMS skill/ability requirements


• Flexibility regarding working hours and willing to travel extensively. DMS reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements.


• Valid Driver’s License


• Minimum of a High School Diploma or equivalent


• Ability to regularly climb and work from ladders up to heights of 35 feet


• Minimum of 6 to 8 years of installation experience in the audio visual, electronics or related industry required.


• Valid and current CTS Certification required

Preferred:

• Formal education in Audio Visual, Electronics or related field preferred


• OSHA Certified


• Confirmed Project Site Lead Role experience


• Ability to obtain formal approved clearances (Government or system specific) may be required


• Experience with Enterprise VC solutions (Zoom, Microsoft Teams, Google Meet, Bluejeans, Cisco Telepresence, etc.) both hardware and software


• AVIXA CTS-I preferred

Position Type/Expected Hours of Work:  Full time, 40 hours per week. 

Supervisory Responsibility:  Supervision of L1 and L2 Technicians and Team Lead responsibilities, including sign off.

Work Environment:  Varies depending on client site.

Physical Demands: Physically fit, lifting required

Travel:  National and occasional international travel is required. This is a 100% travel position.

Additional Eligibility Qualifications:

• Full clean driving license


• US Passport/Work Authorization/Clean Background Check