Senior Coordinator - Counseling Services

Job Description Summary

The Senior Coordinator provides excellent customer service to all current and prospective students/parents, faculty, staff, alumni, and university visitors while managing the daily operations for the Office of Counseling Services. This individual must possess excellent verbal and written communication skills and strong organizational skills. The Senior Coordinator plays an integral part of maintaining and assuring the productivity and efficiency of the department and its staff.

Job Description

Duties and Tasks:

• Serve as primary contact person for the Office of Counseling Services.
• Maintain all office and student files.
• Manage all incoming phone calls, voicemail, email, postal mail, faxes, and guests/walk-ins.
• Select, supervise, and train student office staff.
• Process all paperwork associated with the Office of Counseling Services.
• Administratively support the counseling staff.
• Maintain all office supplies, petty cash, and reimbursements.
• Assist with the R25 facilities reservations program.
• Access, input, and maintain all of Counseling Services related forms/data.
• Process budget reports for the Office of Counseling Services.
• Navigation of Datatel on a daily basis.
• Maintains confidentiality of all counseling related information.
• Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge:

• High School Diploma or equivalent; Bachelor's degree preferred
• Experience in Higher Education as Administrative Assistant or equivalent
• Any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities
• Working knowledge and application of Microsoft Office Suite.

Skills:

• Strong verbal and written communication skills.
• Conflict and problem solving skills.

Abilities:

• Ability to work independently and in a team setting.
• Ability to work with diverse student population

ENVIRONMENT:

The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

NOTICE:

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.

Why Work at Saint Leo?

What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is "Community." Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition- Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity- Dependent of Employees*
• Generous Paid Leave- Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center
• Eligibility based on meeting required service period

2025 ICUBA Benefits Guide_St Leo