Shipping and Receiving Clerk
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Job Description
Starling Buick GMC is seeking an experienced and reliable Parts Counter Associate to join our team. The ideal candidate must have prior General Motors (GM) parts experience and a passion for providing outstanding customer service. You’ll be working in a fast-paced, team-oriented environment where accuracy and efficiency are key.
Responsibilities:
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Assist customers (both retail and wholesale) and service technicians in selecting and purchasing correct GM parts
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Look up parts using GM cataloging systems and order as needed
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Maintain inventory accuracy and process returns and warranties
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Receive, stock, and track parts shipments
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Communicate effectively with service, sales, and customers
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Handle incoming calls and online inquiries professionally
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Ensure parts counter and storage areas remain clean and organized
Requirements:
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Minimum 1–2 years of General Motors (GM) parts experience required
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Proficiency in GM parts cataloging software (e.g., Tekion, GlobalConnect, CDK, etc.)
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Strong knowledge of automotive systems and parts
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Excellent communication and customer service skills
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Ability to multitask in a fast-paced environment
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High school diploma or equivalent; additional technical training is a plus
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Tekion CRM experience is a plus