Customer Service Representative

• Greet clients and pets warmly as they arrive
• Answer phones, schedule appointments, and manage the clinic calendar
• Check in/out patients and process payments
• Maintain accurate client and patient records in our software system
• Respond to client questions and concerns with professionalism and care
• Support veterinarians and technicians with administrative tasks
• Maintain cleanliness and organization of the front desk area
• Follow clinic protocols and uphold our standard of care

• High school diploma or equivalent required
• Previous front desk, receptionist, or customer service experience preferred
• Veterinary clinic or animal-related experience a plus
• Strong interpersonal and communication skills
• Proficient in basic computer use; experience with veterinary software is a bonus
• Ability to remain calm under pressure and handle sensitive situations with empathy
• Must be reliable, punctual, and a team player

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.