Accounting/Office Assistant

This is an in-person position in Needham, MA

Accounting/Office Assistant

Ace Service Company seeks a true, passionate multitasking maestro to help ensure our office hums with productivity and positivity daily. Ready to bring your A-game to a dynamic and multifaceted role?

Customer Service Excellence:

• Bill customers, decode service orders, and keep billing info up to date
• Tackle collections with finesse (calls, emails), process credit card payments, and deposit checks
• Maintain essential documents like COIs, W-9s, and tax-exempt certs

Accounts Management Mastery:

• Enter invoices, execute weekly check runs, and reconcile vendor statements
• Record monthly journal entries

Office Administration Wizardry:

• Manage daily mail, order supplies, and uniforms
• Submit payroll time sheets for technicians and office, and reconcile with Dayforce
• Oversee the safety cabinet and PPE
• File airport reports, renew licenses, assist with OSHA reporting, document incidents, and handle claims
• Handle calls, emails, and service tickets with ease
• Support Open Enrollment and assist new employees
• Take on other duties as assigned by management

Minimum Qualifications

• Education: Associate or bachelor's degree preferred
• Experience: At least 2 years in a related role or industry
• Skills: Exceptional computer and problem-solving abilities, mastery of Excel and Adobe Acrobat, stellar customer service communication
• Requirements: Pass a pre-employment drug screen and criminal background check, minimum age of 18

Perks

• Medical, dental, vision, life, and disability insurance
• 401K program
• PTO and sick time.

Town Shares Program:

We give you the opportunity to share in the long-term financial success of our company as you grow with us!

Since 1947, Ace Service Company has been an integrity-driven company recognized for service excellence in commercial cooking, refrigeration, HVAC, ware-washing, and ice machine repair and maintenance. We provide services for Massachusetts, Rhode Island, and Southern New Hampshire. Ace Service Company covers, with 100% self-performing technicians strategically placed to serve Massachusetts, Rhode Island, and Southern New Hampshire quickly and inexpensively. Our technicians are factory-trained and CFESA-certified, so you can be sure you will receive high-quality workmanship on your equipment repairs. Ace Service Company offers 24-hour service - 7 days a week, 365 days a year, with a live answering service so you are never without someone to help in an emergency. Our trucks are stocked with the most commonly used parts for most equipment repairs to get you back up and running quickly.

All qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Ace Service Company is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ace Service Company is a division of Unlimited Service Group, "All Unique, All United."