Senior Product Services Analyst, KYC (Fund Paralegal)
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
About the Role
Ontra is seeking a Senior Product Services Analyst, KYC reporting to our General Manager, Emerging Markets, on our Product Management team.
For this job, we are currently only hiring candidates based in the United States, with a preference for candidates based in New York City.
We're looking for someone excited to champion comprehensive Know Your Customer (KYC) requests by completing detailed questionnaires and supplying essential documents, proficiently onboarding new customers through meticulous file organization, and collaborating closely to develop and refine pivotal processes for a groundbreaking KYC services launch.
If you're highly organized, have a strong understanding of legal processes, and experience using PowerPoint to create detailed structure charts, especially in the context of KYC work, we'd love to get to know you.
What You'll Do
- KYC Compliance Management: Complete KYC requests for customers by answering questionnaires, providing necessary documentation, and maintaining clear communication with all parties involved.
- Customer Onboarding: Facilitate the onboarding of new customers by collecting, organizing, and managing the required files and documents.
- Process Development: Collaborate with team members to design and implement essential processes for onboarding, pricing, and enhancing the customer journey as part of a new business line.
- Customer Interaction: Engage directly with customers and their counterparties in a dynamic environment, ensuring a smooth and efficient exchange of information.
- Service Launch Support: Contribute to the successful launch of the KYC services business by taking an active role in its development and execution.
What You'll Bring
- Experience: 3+ years of experience as a paralegal, law clerk, or with a legal tech company.
- Industry Experience: Prior KYC experience at a bank or a private equity fund.
- Process Design Leadership: Experience in designing or optimizing operational workflows, with a focus on improving processes, not just following them.
- Applied Strategic Execution: Translates high-level business objectives into structured, repeatable processes, such as onboarding flows, communication templates, or pricing models, that enable scale and efficiency.
- Business-Centric Judgment: Understanding of how KYC fits into broader legal and business operations, with the ability to help refine and elevate service delivery.
- Forward-Thinking Mindset: Brings a proactive, future-oriented approach to early-stage business challenges, anticipating needs before they arise and aligning day-to-day work with long-term goals.